Toni T.@ToniLeighMc- REVIEWS
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Service Work Safelite Windshield Technician Staff
Tech Installer People Experience Appointment Glass
Representative Andrew Use Replacement Employees Repair
Communication Looks Price Vehicle Care Chip
Service Work Safelite
Windshield Technician Staff
272 Reviews
Updating Results
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Pricing
Excellent service by the installer but the prices are misleading. The first quote was $8.56 cheaper than what I ended up paying.
On SAFELITE/GUARDIAN - BECKLEY, WV
Thank you for reaching out. If there is an error in pricing, we'd like to know. Please contact our Customer Care team at 800-800-2727 for further assistance. We can do some research to make sure you were properly charged. We appreciate you being a valued customer and look forward to speaking with you soon.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
The experience was fantastic from start to finish. Andrew was great.
On SAFELITE/GUARDIAN - BECKLEY, WV
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Redo after our truck windshield was poorly installed
After a bad experience with the mobile service technician at our house .Getting in our truck the next morning and it was fUll OF WATER from the rain after having a new windshield put in. Was very upsetting . I called the office in Beckely wv and she took my compliment and said if I could bring it in to the shop at 3 they would fix it. Service tec named Bob that was very professional took pride in fixing my windshield and fixing someone mistake
On SAFELITE/GUARDIAN - BECKLEY, WV
We strive to deliver customer delight every time. We certainly apologize for the frustration and inconvenience resulting from your mobile service. Thank you for sharing your pleasure with the staff and technicians at your follow up in shop appointment. It is good to hear about the professional and expert service they delivered. Your feedback is highly valued.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Awesome
I loved the service, the guy that come was super nice and described what I felt needed to be.
On SAFELITE/GUARDIAN - BECKLEY, WV
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Tech was very friendly and
Tech was very friendly and informative
On SAFELITE/GUARDIAN - BECKLEY, WV
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
I had a 9am appointment. Drop my car off and didn’t get it back till 330pm. I was told it takes 90-120mins to complete.
On SAFELITE/GUARDIAN - BECKLEY, WV
We apologize for the oversight by our shop team and for any inconvenience it may have caused you. There was probably a mix up and the technician though the service had to be completed by the end of the day. Thank you so much for sharing your feedback. We'll be sure to relay this information on to the shop manager to try and prevent this from happening again.
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