The shop visit was the 2nd attempt within 1 month. The 1st attempt was mobile. The individual actually broke the glass during the installation. After breaking the glass, the person insisted on getting the full payment prior to scheduling the follow up. While the matter was eventually resolved, it was a less than satisfying experience.

Explained what had to done and completed the job in less time than the estimated time.

All the employees at the Bloomington safelite auto glass shop are great. Always been on time and do a wonderful job. I had them do 2 windshields in 2 weeks and both were done perfectly. Very knowledgeable, friendly people.

Super fast and great communication from the shop manager... I've used their services twice now and a great experience both times.

Thank you very much for such good and quick work!

Excellent qualityGreat service and completed in a timely manner good job

Replaced cracked windshield, then came back next afternoon to fix problem with backup screen in mirror.

It took 3, almost 4, attempts for them to be able install our windshield. Firstly, they brought the incorrect windshield. Second, they brought the wrong sealant. Thirdly, it was raining and they wanted me to drive to them. I explained I would reschedule one last time as this has already caused me to reschedule 3 times and I felt it was unfair they were trying to inconvenience me more by coming to them. They explained they would try can figure it out. Later they ended up showing up to replace the windshield, without recontacting, so we had to rush home. They gave us free wiper to try and make the situation better as well as cleaning all the windows. He did a nice job cleaning and the windshield is on. However, the rain sensor is now very poor and the wipers are worse than the original ones. Safelite was suggest to me because they are supposed to be the quickest one to get a job done, but that is not the experience I received.