I recently had a windshield replaced by Safelite. This was actually as a result of an earlier crack in my windshield which Safelite repaired, and then the windshield failed two days later. My Safelite technician had warned me of this potential outcome, and reminded me of their guarantee- when they replaced my windshield, the cost of my earlier repair was deducted from the replacement cost. The same technician handled the replacement as had handled my earlier repair. Chip did a great job of working quickly and efficiently, and explaining the process along the way. We have a fleet of vehicles at my company, and we'll be using Safelite in the future if we ever have a need for glass repair.

Considering my bad luck where Safelite came out and replaced my entire windshield on Wed and that following Friday I was met by an oncoming truck who sprayed rock and cracked it again, the Manager (Jarrod I believe) in Bloomington, IL took care of sealing this chip at no charge and I can't even see where it was.

WOW! That is outstanding workmanship and service.

Fast, friendly and all my questions were answered right away

The glass installer came to my office, he was in time and did a great job even vacuumed out my car. Will recommend you

Very knowledgeable and friendly staff. I waited at the shop where technician said it would take about 1 1/2 hours and he was right on.

They came out to my house and fixed my car in the driveway while I was working in the yard. The gentleman that helped was thorough and made sure to clean the glass and vacuumed the inside of the car which was above and beyond. Would definitely recommend for cracked glass.

The technician was really polite, explained everything, and did an amazing job.

Jared at the Bloomington, IL shop did everything he could to make the process of replacing the windshield on my Subaru as painless as possible. Kudos to him and the rest of the staff for their kindness, professionalism, and expertise.