Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work
Safelite Windshield Experience
455 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
great service
I made a appointment online at safelite website. I was in an out with no issues. They even shop vac my front floor.
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent
Have no complaints! Communication was excellent! Everything was handled professionally, in a timely manner and done very well.
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Awesome
Staff was friendly & professional. My windshield looks great!
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Car ding fixed
I would rate between good and excellent as a bit disappointed at the size of the scratch that remains.
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Sub par
So I had a chip a out the size of a dime, fairly deep. My service tech, Mindy, told me the repair may not look perfect. It look like she filled the hole with super glue...
The outside surface isn't smooth. The chip is more visible now. Also, this tech has apparently never washed a window, or maybe she used a dirty diaper. I left for work the next day, and had to stop at a Walgreens to buy windex and paper towels. My windows were so streaky on both sides I couldn't see out of them. There was some type of thick white film all over every one of my windows.
My last safelite service was amazing. This one makes me want to never use safelite again.
The outside surface isn't smooth. The chip is more visible now. Also, this tech has apparently never washed a window, or maybe she used a dirty diaper. I left for work the next day, and had to stop at a Walgreens to buy windex and paper towels. My windows were so streaky on both sides I couldn't see out of them. There was some type of thick white film all over every one of my windows.
My last safelite service was amazing. This one makes me want to never use safelite again.
On SAFELITE AUTOGLASS - PEORIA, IL
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Experience
ALL IN ALL this was my first time coming and the service was prompt professional and the results where amazing.Thanks again
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
great job replacing my windshield
great job replacing my windshield
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Window was repair in the
Window was repair in the amount of time as given and the repair person was nice.
On SAFELITE AUTOGLASS - PEORIA, IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield damage
Damage occurred returning from FL, filled in damaged area at my home. They called to see if they could early, which was great. Car was sheltered on a bitter cold day and they were able to repair my windshield over others left outside.
On SAFELITE AUTOGLASS - PEORIA, IL
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