Brighton, MA

Wanted to thank Sadi, Colton, and Kevin for the wonderful service and hospitality while I was there. If only my insurance was as nice and covered the cost...

I had my windshield replaced about a month ago. I had thought they did a good job until part of my FJ cruiser flew off on the freeway due to the techs reusing clips for my molding. The clips are NOT reusable.

I tried calling customer service, but they have no one answering calls. I emailed safelite customer service twice and have yet to get a response after waiting a week.

It’s awesome having your car whistle loudly due to a bad windshield install!

I had a great experience here. Both guys were professional and updated me through the process. Very pleased not one complaint. They made it very easy.

From the moment I walked in the door i was treated with warmth and professionalism. The gentleman who helped me was kind and respectful and made sure I knew exactly what to expect. The quality of the service could not have been better. Based on my experience with the staff at this store, I would and will recommend Safelite to everyone, always.

Who enjoys the experience of repairing a cracked windshield? I have to say, I did!! From the ease of scheduling online, to stopping by the day before, just to make sure I knew where I was going AND to see approximately how long the job would take(so I knew how my day might be spent), the Safelite staff at the North Beacon St. location was incredible. They we nice, patient, and accommodating!!! the time estimated was spot on, and the technician was not at all put out that I was even asking. The receptionist that morning was lovely right off the bat, and I mean that I was there when the doors were unlocked!! They called me to tell me it was ready, and my inspection and work parking permit were cleanly removed from the old windshield and nicely placed on the new!!! I would recommend this shop in a heartbeat!!

Exceptional customer service and professionalism!

Friendly and educational staff. Very clear communication.

Everything went smooth, I didn't have to wait too long either, they replaced my glass in a timely manner.