West Newton, MA

I had a great experience having the windshield replaced. Arrived on time and only took about an hour.

The technician came before the agreed time (he called before to confirm he could come), what was very good, and the service could not be more efficient. Good job!

Steve, the Safelite tech (from the Framingham location), was awesome!!! He was professional and friendly and did a fantastic job!!!! Casey in the office was awesome too!! They both definitely cared to take the time to make sure I was happy with their service. I would recommend them with not just 5 stars, but 10!!!!!!!!!!

Safelite made it easy. Use the online tool !
Thanks again
Joe from Arlington, MA

Excellent service! Thank you!

I needed a windshield replacement. It was easy to schedule online. The technician was professional, courteous and very communicative. He was able to come earlier than expected which was better for me. Job was done quickly and perfectly.

Very professional, communicative and friendly. Did a great job on my windshield.

The day the service was to be done in my driveway was rainy, cold and miserable. The serviceman suggested a nearby garage where we could go and he could do the work. Believing I was going to a service garage- something of that nature. I agreed, grabbed a jacket and followed his truck in my car, he took me to an empty office park with an empty open air parking garage to do the install. There was no place for me but to stand by and watch him work. It was freezing, and I was underdressed. I think the miscommunication was my biggest problem. He worked fast and efficiently. He did a good job. But I was freezing, he was gruff and unapologetic. I probably would not use you guys again.