Cadillac, MI

They came right to my place of employment and took care of everything. No disruption in my daily routine.

Technician was very professional

From start to finish Jacob the technician did a great job and this company stands behind there work.

It took about an hour and he was a friendly technician. The new windshields makes some creaking noises, was told that it might go away.

The tech, Jacob, was communicative, timely and polite. I appreciated the service that accommodated my schedule and convenience.

I don’t leave reviews but this is poor work for the price! The first text showed up on time with the right piece of glass but broke it when he was putting it in witch I know happens from time to time. But he left the broken glass all over the floor of my truck and on the floor of the garage he was working in. Yesterday a different teck came out and put a new windshield in. He told me that he would be at my semi between 3:20 and 3:50 so I quit work early so the truck would be there when he got to it and he didn’t show up till after 6. He did get the windshield in but the seal isn’t laying flat on one side of the windshield and he didn’t clean up the glass that was in my cab ether. They say in there add that they will vacuum your truck and clean all the windows and nether tech did ether one. For $260 I would think I would get better service that what I received.

doesn't even look liked he fixed it

The Safelite Representative did a great job and I really liked him. He was nice and professional during the entire thing. The only negative was that he called a lot earlier than was expected and needed to complete the job then - my appointment was for 12pm-5pm and he called at 10:00am. I had to rearrange my schedule to meet him, when I already had the afternoon clear as that's what I was expecting. It all worked out and was completely worth it, that was just a small hiccup in an otherwise excellent service.