Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Technician Work Safelite Tech Experience
Windshield Staff Repair Glass Man Window
Looks Appointment Representative Installer Problems Gentleman
Quality Use Replacement Recommend Car Guy
Service Technician Work
Safelite Tech Experience
2105 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Customer for life
Every time I’ve had to use Safelite I’ve had excellent service and this time was no exception. Friendly and professional. On time and quick. I recommend them to everyone.
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Definitely my go-to glass repair from here on out.
Excellent, prompt service. Came right to my door.
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service from Safelite
The technician showed up on time and completed the work and cleaned up. Thanks Safelite!
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
bate and switch
the price quoted over the phone was not the price after I was serviced
On SAFELITE AUTOGLASS - WASHINGTON,DC
Your feedback is greatly appreciated. If you feel there is an error in the pricing, please reach out to our customer care team at 866-212-5457 for assistance. They'll be happy to help. You are a valued customer and we look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very happy with service and
Very happy with service and speed of repair.
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service!
The installers were extremely professional and replaced the windshield in what seemed like minutes!
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Top-notch Experience in Capitol Heights
First, Roland did an excellent job of overseeing the installation process. He made the experience easy and checkout a breeze. Secondly, I prepaid for the service at the time I scheduled for the installation online. I was shocked to see that I received a refund because the final installation was cheaper than the estimate. All in all, a great experience at the Capitol Heights, MD, location.
On SAFELITE AUTOGLASS - WASHINGTON,DC
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Worst Mechanic & Customer Service Ever!
9/8/19 My spouse & I took our 2012 Ford Escape in for a broken window replace. We should have turned around and left because a former Business Owner left out furious. I was hopeful our experience would be different but that wouldn't be so. 1st the service person Carlos told us he vacuumed all visible glass. When we proceeded to get into the car to leave the shop there was still broken glass on the floorboards. This was a great safety concen because I had on sandals on and was afraid of cutting my feet. Carlos excuse was "I got up the glass inside of the door panel". Hello, can somebody tell me how is glass inside a door covered by panel and glass at your feet more of a safety concern? Frustrated my spouse & I quickly left because they took a longtime just to tell us they had to order a part called a rotator for our door. When we got to our customer's home that we were already late for, we noticed the door panel wasn't alined property. In addition, the door handle was broken as well. 2nd I took the car back the next morning and showed Carlos the damages and he was very defensive & agumentive saying the brackets we already broken on the door handle and they are only responsible for the alignment of the door panel. I made a point to remind him that he did a good job inspecting our vehicle and noting any damages we already had before they started working on it, so why didn't he notify us that the brackets we broken before starting the work on this area. Luckily for me I had my insurance agent on speaker who heard the whole conversation and she assured me that they would take of it. My insurance shouldn't apologise, Safe Lite should**BEWARE VERY POOR SERVICE***
On SAFELITE AUTOGLASS - WASHINGTON,DC
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. We take things like this very seriously, and would appreciate the opportunity to further review this. Please contact us at 866-212-5457 for assistance.
Loading...
