Capital Heights, MD

I appreciated the repair person for circling back around for me when I missed his phone call.

Excellent customer service.

I was very pleased with the end result. The safelite associate that took me outside to check out where & the amount of cracks to be fixed was very professional & clear, honest and informative, greatly appreciated. Also, the first lady who greeted me upon my arrival was very informative as well, greatly appreciated. The 1st lady that greeted me told me to call my insurance company because they could possibly waive the deductible and pay for the bill, so I did 😉. I contacted my insurance company and my bill was covered by my insurance company🤗. I was expecting to pay out of pocket when I arrived & I didn't, because the professional lady gave me really good information that I didn't know, VERY GREATLY! appreciated, thanks. To all at safelite in Capital Heights stay safe,& happy holidays and ALL THE BEST!!!!.

The team over at the Ritchie Station were professional and their work absolutely thorough. Zachary, my technician was attentive and ensure I understand every detail of the process. Thanks!!

I was required to wait a few days for my mobile service tech but it was worth the wait. My service tech timely, professional and got down to busy in replacing my door window.

It was a total of 45 min from the time I walked in until the technician had finished filling in a chip on my windshield. I’m grateful. Only down side, the technician and I discussed changing my front windshield wipers, he told me that was an extra cost, I gave him permission to do it, and when I left, I noticed the wipers had not been changed, I went back in to inquire. The technician took that part of the work off my ticket. I have no idea why he did that! So I left a bit disappointed. I had other things to do and had to leave.

Awesome customer service, was very impressed with how efficient the service was. Would definitely recommend!

The technician was professional and the service was quick and convenient