I honestly was hesitant to have my windshield replaced by Safelite only because they were going to install it in my driveway. I have always had this type of work done at a body shop so this was new for me. After everything was said and done,I couldn't have been more pleased with their customer service and subsequent installation! They were so good to keep in contact with me from the time they called to set up an appointment to after the installation that I was extremely impressed with them. The service tech contacted me that day to give me an accurate time that he would come by and he showed up exactly when he said he would. I was thrilled with his installation of my windshield - absolute perfection! It looks like it was factory installed. I will never again hesitate to request Safelite's services. I am one happy customer!