Charlottesville, VA

Even though we had to reschedule due to rain, service was great and the tech was exceptional

Clean, safe waiting area. Good customer service. Finished early.

Timely, efficient. Bryan did a great job explaining process, options. He also was excellent re observing Covid protections.

The gentleman that was at the front desk was fantastic! Very friendly and very professional!

My experience with Safelite was great. I actually forgot about my appointment Until Bryan called me to let me know when you would be arriving. My car was at a collision center and Bryan was able to go to the cars location and still fix my window.

The tech. on time and was very polite .b.He did an excellent job you would never know the glass along with the tags were replaced.Very clean jo

In every aspect of the job -- from scheduling to customer service skills to the mobile visit and the quality of the windshield replacement -- I was very pleased with this company. Scheduling and communication was easy. Although they give you an all-day window for the mobile service, the technician calls you on that day with a more precise ETA, so that you don't have to wait around the whole time. I just left the keys on the dashboard and had my work ZOOM meeting while the tech did the work outside. After the initial estimate visit, it took only 3 days for them to get the right windshield in stock and come back to install it. The technicians were very friendly and professional. Thank you!

ABE was our technician-- and I must say he was beyond professional, courteous and efficient!
A totally wonderful experience--