Harrisonburg, VA

Very nice man that fixed my glass.

We went out of the town that day. When we came back home the windshield was replaced and all was well.

I had to change my location last minute and Safelite worked with me! It was such an easy process.

The whole rear window shattered in my Lexus while driving out of a parking lot. We could not drive the car except home after that as we taped up the rear window so it wouldn’t fall in. One complaint is having to wait a week for an appointment. After Safelight came, it was discovered that all materials needed to do the job weren’t in the truck. Then we had to wait another week for another appointment. Another complaint is that you get a whole day’s window for your appointment time so we had to be available all day two times. The first time we waited, the employee called to tell us he would be there in half an hour, which was nice. The second time we didn’t get a call ahead of time, but the employee just showed up. It would be nice for Safelight to have a smaller window of time for your appointment, make double sure all materials are ready for the customer before the appointment, and give a short notice call to the customer before arriving. We will complement Safelight on the following: the employees who came to do our work were professional and nice, coming to your home is a big plus, and the window replacement was very well done. Thank you!

They charged me a fee even though my insurance agent firmly said I did not owe one. The person that replaced my window took the covers off the wires to my rear view mirror and left them in my cup holder. I sent a review and told them I wanted them to come back and finish the job and they did not.

Easy use of service with many reminders and updates!

Driving the interstate daily will forever allow me to keep Safelite in business. I am grateful for their ever prompt service and especially thankful that Mike is always available. Thank you for your great service! A Safelite fan always.

Quick, accommodating, efficient, informative. Excellent!