As I said, the exact service I requested -- the windshield replacement -- was carried out to my satisfaction. There were no extra guaranteed services like the warning text message or the car vacuuming, but the service I requested was done in a timely fashion. I would probably still recommend this company to friends, but I would have been more inclined if you all followed through on the services that were promised.
When scheduling for appt, there was an option to have windwipers replaced. I just purchased expensive ones a month ago so I declined the free wipers. Didnt realize until it rained and I used them...they are terrible. I would really wish they would have looked at the form and not replaced and it's going to now cost me more money.