Job nicely done! The tech was nice and professional and did the job quickly

My windshield suffered damages from a hail storm. I was able to contact Safelite immediately after the insurance adjuster came out and scheduled an appointment. Upon arrival, Safelite worked on my car at the time of the appointment and finished when they said they would (within an hour or so). The lobby area and restroom was clean and family friendly as my family (husband & two kids) and I waited there for the job to be done. Overall, I was satisfied and have not had any issues thus far. I was reassured to make contact if faced with any problems. Thanks Safelite!!

The Safelite rep was awesome and did a great job repairing a chip in the windshield. She was on time and professional.

Kristen was super fast and efficient and made me feel comfortable with the whole process. I would highly recommend safelite to anyone.

I had to get a nick repaired on my front windshield. It was done quickly and efficiently.

I was told that your company would contact me by text message prior to arriving. I got a phone call once the person arrived. I told him that I had run to Lowes and would be back in 20 minutes and the vehicle was there and unlocked and that I would let my wife know he was there so she would not let the dog out while they were there. My wife looked out the door to see how they were doing on the repair and they were about to pull off without having replaced the glass. Luckily she caught them and they went ahead and put the glass in the vehicle. I got home and they were done with the glass and gone. My wife had told me about what had happened and I was very mad. My wife is a stay at home mom and takes care of our 4 year old son and 2 year old granddaughter. I did not think it was appropriate for the tech to start to leave my home without contacting me after we had already spoke on the phone. It is not safe, in this day and time, for a woman (at home alone) to have to deal with vendors, sub contractors, or companies of any kind unless there are no other options. I am very disappointed in how this service call was handled by your technician. I have recommended your company for years and I use you myself in my own company but that will definitely stop as of the date of this service call. Probably won't affect your company in any way, but I will also let people know of my experience on this service call and let them decide for themselves if they want to use your services. This was a referral from my insurance company and I will also let them know of the unprofessional manner in which I was treated. I will say that the work performed was done well.

I had two incidents happen within the same week on my 2019. I was so affraid and could not believe it happened within such a short period of time. I had Alex and a Timothy come out and both guys did the job excellent and fast. Thank you Both!!!!

I was very impressed with the way that you handled replacing my windshield. You were very courteous, prompt, professional and letting me know who by picture and text from the gentleman who fixed my windshield, these are very good things to have today in the world that we live in. The experience that I had with you was very good and I would recommend you to anyone who is in need of repair or replacing a windshield. Thank you 😊.