Chicopee, MA

The two techs on the three visits were great and very easy to work with but the company ordered the wrong window 3 times even with having my VIN number. The work took over a month for it to be completed. This is not the techs fault but rather the shop ordering the window. To make it worse, the window they installed at the end still wasn’t right because it was a window with wiring in it and it should have been a regular window. After a month my husband and I were over it and just had him install the window he brought the 3rd time because we needed it fixed after a month with plastic on our window.

Service was quick, had to bring it to the shop as the camera safety features of my car made it more complicated. Girl on the phone told me I’d have to take it to the dealership afterwards to get it recalibrated after they installed the windshield. Did that, but I also received a text from Safellight stating that they were successful in recalibrating my car to my dealer’s standards. To be sure I brought it anyway, and my dealership said it failed, so they recalibrated it correctly. Be careful out there!!!

Excellent technician working in the heat. Friendly, and quality work.

The technician was very professional and did a perfect job. I would highly recommend Safelite for any glass needs!!

Replacement work is excellent. Techs provided OEM glass, as I had requested, and got forward camera and rain sensors set and functioning perfectly. Wait was shorter than estimated. I’m very satisfied.

The technician came in the promised time and did a great job! Very friendly and knowledgeable!

I don't remember the specialist name whi helped me, but he quoted me 40 min to the windshield and got it done in 30. Polite, professional, and efficient.

The technician did a fabulous job with my windshield replacement. He was quick and did a quality job. Thank you!