Colorado Springs, CO

Great! Timely and professional job.

I was very impressed with the fast, easy and courteous service provided! And my insurance covered it, which was a huge plus!

Service agent was looking for excuses to not do the job. Kept saying we would have to reschedule. My husband kept having to talk him into staying. We had shop for him to work in he said we would have to leave shop doors open though it was inclement weather. Finally agreed to pull his van in our shop and alow the doors closed. But then slammed around doing is job. Would have let him leave and canceled if we hadn't needed it done right away.

Great staff and excellent work done

Enjoyed a wonderful customer experience that included interaction from Jay the assistant manager, Laurie the customer service rep that greeted me when I entered and Steve the technician that took care of my damaged window. All three were friendly, and demonstrated professionalism and made me feel like I was their most important customer. The best part was how Safelite "squeezed" me into their busy schedule and get the replacement done in less than two hours. Awesome job!!!

The repair was quick and Cody was professional and kind. The thing that I’m scoring lower is the lack of times available to come out to either my work or home, even though I offered three different locations it was still a week’s wait, so it was quicker (but inconvenient) to go in to get my windshield repaired. I’d recommend improving that for more convenient service as advertised.

Other than wishing they offered a more precise appointment time for drop off, it was an excellent experience. Turn around was much faster than I expected. It took less than two hours from drop off to pick up.

Good experience and would use them again.