I stopped by the store to confirm my appointment next week and mention the website to schedule re-calibration had $300 charge. Don the store manager basically told me to pound sand. He never apologized for the tech at his store not telling me about the additional charge. He made no attempt to rectify or discount the miscommunication. He grandstanded in his glass booth that only Safe light could calibrate a rain sensor and dealer would have to call them to re calibrate my windshield replacement. Absolutely unprofessional. So i drove to my dealer, told them story, had car rain sensor swapped. Safe lite is terrible.