Woodlawn, MD

I just purchased my car and decided to take a drive to the beach as my first long trip. On the way back something hit my windshield and caused a very small crack. Over the next two days the glass continued to crack nearly across half the windshield. I was able to schedule my appointment with safelite through my car insurance app. It was a super simple process. The technician patiently answered all my concerns and even warned me about an acorn tree I was parked under. My windshield looks exactly like the original. I’m more than happy with the results!

Excellent service. Cleaned dashboard very pleased. Would consider them to detail the inside of my car if that was a service they offer!

Other than the fact they brought the wrong windshield the first time, which COULD have been my fault when I placed the order online. The quality and service was outstanding!

great customer service, speedy work and great quality service

Very informative and direct

The appointment happened within the prescribed time slot.
I actually had to ask that they come a bit later within the 4-hour window, and he was accommodating.
I was pleased with the service... would certainly recommend it.

Had a nickle size ding in my windshield and was tired of looking at it. The guy came right to my house and did some magical trick. Now the ding is wayyyyy less noticeable and apparently won't spread further. It was very convenient that he came to the house. Service took about 20 minutes. I did not like that I was given a windown of 8am-5pm cuz I had to be at the house waiting allllllll day as my service man showed up at 4:45pm 😐
He worked fast. I would
have liked a voluntary explanation of what he was doing but he gladly answered all my inquiries.
All in all, that's OK though. And he did call me when he was about 30 minutes away so I suppose I wasn't stuck stuck. Anyways, cool service!

I got a call the morning of notifying me the time window. The technician called again once he arrived. When I got outside he had already started preparing to start working on my car. Once he was done he gave me a call to notify me.