The service repair technician did a great job. He was very prompt and dependable on the time he said he would be there.

The process is so easy and convenient! I booked online and was able to elect a time the next day to have someone come to ME! I was notified when the tech was headed my way and also when he was done! Would highly recommended SafeLite!

Very professional.
Very satisfied with the outcome.

Russ did a excellent job on replacing windshield. Was very busy man and busy day did great job.

Actual work completed was excellent, appreciate that. However, arrangements were made for an 8am appointment as tech wanted our vehicle to be first of the day, this was stressed in our phone call. Appointment window was previously set for 8-12am. Tech was not here at 8am and did not show up in the 4hr window. We made contact with tech and was informed that he was the only tech in that morning and was too busy to make the appointment; general attitude of the tech was less than cordial and he did not seem to care that we had been waiting all day and past the pre-arranged appointment window for him to show up. It is understood that these things happen but no phone call was made to notify us of this issue. Carrie worked through lunch so she would be in the office in case the tech arrived. All that was needed was a courtesy phone call to inform us of the change, would not have been an issue. Tech(s) finally arrived after 2pm to complete work. Need to improve customer communication and understand our time is valuable also.

It was a good experience overall. Their hospitality was great. They did a phenomenal job on replacing my windshield. It didn't take too long at all. They had a television for entertainment and the chairs were comfortable. If anything should happen to my windshield again I would return for their services.

easy to work with, professional installers and their front end/intake experience is also very good. We had a mishap with an uncooperative windshield on a previous visit and they were great to work with then as well.

The young man was on time, courteous, explained before repair and post repair very clearly. Always appreciate the fact that they come to my home.