your services need to be completed still

One morning my windshield got a rock chip and Safelite was able to get me in that day and fixed it! Thank you Safelite!

I did not have any problems with the service I received. Although I was hoping the replacement would take the shorter time and it did not, it was still within the timeframe I was told.

The appointment went very well, they were quick and courteous.

As many times as I attempted to speak with a human being, I never could. Everything is automated supposedly for efficiency, but really all customer service is lost. After scheduling my appointment and choosing my auto glass, Safelite pulled a 'bait and switch'. I paid $200 extra for special Jeep glass with an emblem imposed on the windshield, but upon installation, the glass was not what I ordered or wanted. Had I been told the Jeep company changed the glass, I would not have paid the extra fee. When I brought this to the attention of the installer, he said, "That is what it looks liked from the factory." I tried to speak with his manager and was told the same thing, "that is now the factory glass." When I complained that was not what was represented on the order I placed, I was told 'Too Bad.' I asked for a refund due to the order being not what I wanted and was told no. So, to all prospective customers: BE CAREFUL WHAT YOU ORDER BECAUSE IT WILL NOT BE WHAT IS INSTALLED AND THE COMPANY DOES NOT CARE YOU WERE SCREWED OVER!

I set up the appointment and paid ahead of time on their website. The windshield replacement took less than 45 minutes and the people I came in contact with were professional and friendly. I had a great experience! It's been over a month since my service and the windshield still looks awesome.

Very impressed with how quickly they got my windshield replaced before a weekend holiday trip. I've heard others say that replacements never get sealed right and was worried but quickly found out I had no reason to worry. It was an amazing job - even on a windshield with I-Sight technology. I was very glad my insurance company set me up with them. Thanks team!

very good---on time----pleasant worker