Omaha, NE

I called and received an appointment right away. Took my car to store and was fixed right away. Can hardly see where it was pitted. Was at therapy and a woman was upset her new car was hit with a rock so told her of my experience and how well it was fixed. She went right to the shop.

My service appointment started well. The technician arrived on time and was professional and courteous. However, he left without letting me know. Instead, the technician called me from the road as he traveled to his next appointment, claiming that he was late. I had no chance to review the quality of his work, which left a bit desired. I found the fabric on my "A" pillar frayed (minorly), and there were bubbles in the rain sensor. I have used Satellite previously and had a better experience, so this may be an anomaly.

The technician that came out was very polite, did the job pretty quickly and I am happy with the outcome.

This was an incredible experience after a critically needed total windshield repair along with the recalibration of the electronics embedded into the windshield on a new vehicle. They were prompt, competent and friendly.

Trey was great, called in advance explained the process. He was friendly, efficient and cleaned up after himself. Well worth having it done at your home.

The safelite team did a phenomenal job on fixing/ replacing windows on two fleet vehicles. They are friendly and fast and will continue to use them for my window repair needs.

Everyone at the store was 100% dedicated to an elite customer service experience.

Promp, friendly and did a nice job.