Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Experience Tech Windshield
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Experience Tech Windshield
1159 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
super easy, friendly staff. Got
super easy, friendly staff. Got me in and out in under the estimated time.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
The technician was very professional. He explained the procedure. All went very smoothly!
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Repair Failed
The repair on the window failed. A crack has formed a couple of days after the repair. The technician did state that the repair may not hold.
On SAFELITE AUTOGLASS - CONCORD, CA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service and expertise,
Excellent service and expertise,
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service very convenient for
Great service very convenient for full time working people
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good Experience
Everything went well, except it was not made clear that the windshield was not a BMW part.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Super Convenient
Hey, getting your car broken into is bad enough without the hassle of dealing with the aftermath. The Safelite shop is within walking distance of transit so I was able to drop off my car and carry on my day as usual. The staff were friendly and took care of all the insurance paperwork, making the process so easy.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
5 star reciee
Zach was prompt, professional, and got in and out of there in about an hour and half!
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
glass repair
didn't properly clean up the glass pieces after installation.
On SAFELITE AUTOGLASS - CONCORD, CA
We're very sorry if the cleanup was less than desirable. Our technicians normally do a great job of vacuuming the glass. Unfortunately, our equipment is limited and we do recommend having your vehicle detailed after an incident with broken glass. With that being said, we ask that you stop by the shop or schedule a no cost follow up at mysafelite.com. Our team will be happy to attempt a more thorough cleanup. Your feedback is greatly appreciated, and we look forward to assisting you soon.
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