Concord, CA

my tech was very friendly and polite throughout the process. Also informative.

All staff was efficient and friendly

Great service. Had my side window done in half a day at a reasonable cost. I'd recommend them.

Ryan showed up on time and explained the whole process and how long it would take and exceeded my expectations exponentially.

I have no problem with the repair itself however I had two experiences with Safelite this week and both I ended up waiting a long time. The windshield repair I was told between 8 in the morning and 1 PM. He showed up at 1:10PM. Couldn't he have let me know sooner that he would be more toward the 1 PM time frame?

The technician did a good job taking care of all the troubles that I had and finished the job faster then anticipated I wish I remembered the technicians name but he deserves a raise

I’m not happy with my glass repair. This chip crack was small enough that it could have been Less visible when repair was complete. I’ve had other repairs this size where they sucked the air out and injected a clear filler and you could not see it was hit. I was not there when they did repair so I could not see what was done. Had no call from tech there was an issue it would still bee an eye sore. Would like to revisit this repair or call AAA to try again or look at new windshield.

The windshield looks great. However the wipers that were installed are not the correct wipers for the car. The wipers when turned off go well past the endgame of the windshield and hit the top of driver side door.