Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Experience Tech Windshield
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1108 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Efficient professional on time as
Efficient professional on time as promised, service
On Concord, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Easy and Friendly
They did a good job, had no problem rescheduling when I missed my appointment. They were also polite and friendly. They were a pleasure to work with.
On Concord, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent care and service
Extremely great, fast service. They took me right away and had me out in less than hour. Friendly staff as well.
On Concord, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wonderful Service!
I showed up on time but was a little late getting to but once the service was excellent. I was most impressed by my technician. He was incredibly knowledgeable, thorough, and explained everything well.
On Concord, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
On time, polite technician, and job completed within time suggested.
On Concord, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service - great technician
They were prompt, professional and very nice too! Great job overall.
On Concord, CA
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Ultimate failure
About 2yrs ago we had our windshield replaced by Safelite. It took the tech longer to install the windshield than normal and he admitted so. Our Mazda 3 is a grand touring S with the heads up display. Long story short a crack developed from the top center of the windshield, there was no visible sign of exterior damage. No chip or anything else that could have caused that crack. The crack grew to well over 12”. We took it into Concord Safelite, they determined it was not covered under warranty.
My questions are; how did a crack manifest by itself without exterior damage? If the original tech admitted that there was an issue installing the prior replacement then why wouldn’t your factor that into your “analysis”?
Needless to say these guys are a ripoff and I’ll be following up with their corporate office and the California Bureau of Automotive Repair.
My questions are; how did a crack manifest by itself without exterior damage? If the original tech admitted that there was an issue installing the prior replacement then why wouldn’t your factor that into your “analysis”?
Needless to say these guys are a ripoff and I’ll be following up with their corporate office and the California Bureau of Automotive Repair.
On Concord, CA
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. We take things like this very seriously, and would appreciate the opportunity to further review this. Please contact us at 866-212-5457.
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