Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Experience Safelite Tech
Windshield Repair Installer Looks Glass Window
Staff Car Use Communication Appointment Replacement
Quality Person Representative Wipers Fixed Process
Service Technician Work
Experience Safelite Tech
1011 Reviews
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Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
It was straight forward and
It was straight forward and quick. Little wait time.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Easy as can be!
The Tech (if that's what you call them) came to the house, explained what he would be doing and about how long it would take. He was done more quickly than anticipated. He answered all of my questions and gave me the 'do not'. In and out, no problems at all.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Was very impressed with Safelite from making the initial claim with my insurance company all the way through the technician vacuuming the interior of my car. The communication tools used kept me informed the entire time which I really appreciated. I will definitely use Safelite again if the need arises.
On SAFELITE AUTOGLASS - CONCORD, CA
1 star rating
Horrible customer service
On hold for 30 minutes!! Terrible rude associates .
Never go here. A total scam
Never go here. A total scam
On SAFELITE AUTOGLASS - CONCORD, CA
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact us at 800-800-2727.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast Service
Really good turnaround time! My front windshield was replaced and calibrated within an hour.
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Awesome customer experience.
Nathan (technician) was awesome in communicating with me on date of the appointment and I’m more than satisfied on the job that he’s done on my vehicle. Thank you, Safelite team!
On SAFELITE AUTOGLASS - CONCORD, CA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service, but looks 'unfinished'
My tech was very professional and courteous and the jiob was done quickly. My only complaint is that my original mirror mount was completely enclosed. The replacement is open at the top. It looks 'unfinished' - like a part is missing or somthing.
On SAFELITE AUTOGLASS - CONCORD, CA
We apologize you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good work
Our technician was on time, friendly, courteous and professional. He explained how the repair works and the risks involved. Would use Safelite again.
On SAFELITE AUTOGLASS - CONCORD, CA
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