Fairfield, CA

On time
Very professional
Quality Work
Ramon was a very informative technician and a great representative for Safelite

Thank you Calvin for getting me back on the road quickly!

I unfortunately got a rock chip on my windshield. Safelite came in the next morning while the car was in the drive way to repair it. After the repair was done, I had a hard finding where the rock chip was! Excellent work and very fast service.

Need to improve process for phone interview to determine exactly what windshield is required. They showed up at my home with wrong windshield. IT turns out I needed to come to shop to have correct one installed and aligned

The technician who replaced my windshield was very informative. He included common reasons why windshields cracks, which is good for avoiding them. The technician also finished my car about 30 minutes earlier than quoted. I highly recommend this location for their outstanding staff.

what could I say just horrible from the start. For one I'm not a person to even write a bad review. 1)The start was the work couldn't be performed because of a missing part.2)They rescheduled and then the window was scratched.3)Then the day it was serviced the tech who installed the window was playing my radio so load mind you it was at my job at a school and my car what who does that? Horrible never again.

Not sure I actually sent my review. If so, please disregard if not great here it is.
My technician was very cordial, professional and very understanding. He could see I was very upset about my window. He surveyed the damage and told me he would do his very best to make it look better but he wasn’t making any promises. He explained each step of the process as he was executing it. Although I’m clearly happy with the rock incident I was pleasantly surprised at the final outcome.

Good service they made sure it was done right.. despite Toyota making things more difficult with confusion on a fuse.. Safelite made sure it was taken care..