Fairfield, CA

The service man was polite and friendly. He did an excellent job replacing our two windows that had been broken from vandalism.

At 73, physically disabled and avoiding everyone during the Covid-19 pandemic, I found a large crack in my windshield. Not able to take the car anywhere, up steps Safelite. The website was easy to follow, even for the tech challenged. Everything went smoothly and an appointment was scheduled. That was when it got special. Emmanuel arrived. He was pleasant, kind and really knew what he was doing. Since Christmas had just passed and being a Christian, I commented that Emmanuel was also the Saviors name. Emmanuel knew this and said that he is called Manny.
Manny explained everything he did and answered my simple questions. He truly appeared to enjoy his work and his talent was unquestionable. Truly a topnotch employee and one that Safelite should appreciate his representing their company.

Easy to schedule and wonderful service not to mention the work was great!

Installer mentioned the warranty but didn't leave us with anything in writing. Would like to have that in writing please.

HAD 2 WINDSHIELDS REPAIRED AND VERY HAPPY WITH THE FRIENDLY CUSTOMER SERVICE AND REPAIR.

For the second time safe lite did an awful job the molding were put on incorrectly two tears ago it to over 6 weeks to correct this time the work was garbage

Easy going and friendly service. I made an appointment and they had me out within a few hours the same day.

The young man was very professional and attentive. He called prior to arriving, he worked and took his time. He explained what he would be doing. I wish him the best. He should be given a promotion to train others how to have excellent customer service it’s really rare with companies these days.