Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician
Windshield Safelite Experience
972 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Job
Even though the 2 gentleman Safelite sent and were incredibly fast and courteous, I was hoping to see the swing arm they use in the commercials. Lol. In any event I am grateful for Safelite which handle everything professionally and even took care of the insurance claim. Awesome!!
Buzz Vieau - Napa Drivers
Buzz Vieau - Napa Drivers
On SAFELITE AUTOGLASS - FAIRFIELD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great work
The service was on time with great communication the day of the service. The work was done well and efficiently at my workplace.
On SAFELITE AUTOGLASS - FAIRFIELD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Communication Issue, but Great Customer Service
Very much appreciated the personal attention and service that my Safelite employee provided at the start and end of my experience. My only issue was that I received no updates throughout the day of the status of my vehicle. Only when I called 30 minutes before closing, did I get an update on the vehicle.
There were some issues with the product installed, but nothing that wasn't addressed by the employee and manager to my satisfaction.
There were some issues with the product installed, but nothing that wasn't addressed by the employee and manager to my satisfaction.
On SAFELITE AUTOGLASS - FAIRFIELD, CA
We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team, and we thank you for your patience during the process as well.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very friendly but a few problems
The guy who replaced my windshield was very friendly. He called and asked to park in front of my house while he waited for me to get home. He also called when he was done so the doorbell wouldn’t wake my sleeping baby. I was very happy with the service until I noticed a few things wrong with my car after. The windshield wiper was positioned incorrectly and the side airbag cover was poorly put back on. My husband had to fix both of these things after the professional left. I loved the convenience of them coming to my house.
On SAFELITE AUTOGLASS - FAIRFIELD, CA
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not fully meeting your expectations.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Mobile windshield service
Mobile windshield service arrived promptly and was carried out in a professional and timely manner.
On SAFELITE AUTOGLASS - FAIRFIELD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Professional and courteous service!
Professional and courteous service!
On SAFELITE AUTOGLASS - FAIRFIELD, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good Service
Safelite arrived on schedule and with the correct parts. My only issue is the interior of the car had some black plastic pieces left over from the install. The technician was very professional and friendly.
On SAFELITE AUTOGLASS - FAIRFIELD, CA
We apologize for the oversight by our technician. Please feel free to stop by the shop and have them perform a more thorough cleanup. We're sorry for the inconvenience, but look forward to assisting you soon.
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