My Earlier review was not meant for the Cumberland store. The Cumberland store and its technicians have treated me fair. The bad review was for the national line that transferred me 3 times. My shortest wait was 20 minutes after being transferred. I lost the number to the Cumberland store
So I went online to get the number to the Cumberland store. All three times I got the national desk. The national desk was rude and unprofessional.
As far as the Cumberland store they have been courtois and Professional. They are resolving an issue with a broken item during a window replacement. It's sad I call the number listed for the Cumberland store and got the national desk all three times. After dealing with the national desk and how rude the operators were. I cannot recommend Safelite. ButvThe secretary at the Cumberland office has been awesome helping me resolve the issue. But the national desk terrible.

The service technician, Dave, arrived on time. He was polite, professional, and finished the repair in a timely manner.

I got mobile service the following business day, after shattering my windshield. Very convenient and no issues since.

The guy was awesome very professional friendly to the kids explained every question that I asked about safelite and my Windows look great! Thanks david

Quick and efficient service. Excellent repair

I was very pleased with the service and the quality of work and the kindness shown to me while I waited. Well one!

Service was done in a timely manner. Replacement windshield was as ordered. Serviceman was friendly and polite. I would have liked to get a quote for other work needed for driver's window, but no one was available. Another issue.. the dash could have been cleaned better to remove particles of broken glass.

TV didnt have many channels to choose from and the wifi was real slow but they replaced my windshield my wipers and even vacuumed out the front in a quick manner that didnt break the bank.