Windshield Repair & Replacement in CUMBERLAND, MD

TRUDY

02/21/19

I wasn’t home when they

I wasn’t home when they came but everything was done excellently and my paper work was all there

On SAFELITE AUTOGLASS - CUMBERLAND, MD

TIMOTHY

02/18/19

Windshield Replaced

The quality of service and time to complete the job while waiting with my 6 year old Grandson went well.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

SABRINA

02/11/19

Great Customer Service in Shop

The guys at Safe-lite were very helpful when the wrong windsheild had been ordered. I recieved patience when it took me a few minutes to figure out when to reschedule due to an unclear work schedule. They worked with me and left me very satisfied with their customer service and work. Would recommend!

On SAFELITE AUTOGLASS - CUMBERLAND, MD

EDITH

02/08/19

Overall pleased

I was overall pleased with the experience Safelite had to offer. They customer service representatives were very professional. The only complaint I would have is the trash that was left behind. The receipt stated the car was vacuumed. Not so much. My dash was covered in something and there was a big plastic piece left behind on my floor board.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

Safelite Team

02/12/19

Your feedback is greatly appreciated, Edith! We're glad you are happy with the job that was done, but apologize for the mess left behind. Please feel free stop by the shop, or schedule a no cost follow up at mysafelite.com. We'll have one of our technicians attempt a more thorough cleanup. Thank you for being a valued customer, we look forward to assisting you soon.

JASON

02/06/19

Safelite was very easy to

Safelite was very easy to deal with and they got me in and out in a very timely manor.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

HAROLD

02/05/19

Done quickly and good quality

On SAFELITE AUTOGLASS - CUMBERLAND, MD

PAMELA

02/03/19

Replacement windshield

Friendly knowledgeable staff, however when scheduling appointment for shop it would have been helpful for the receptionist to let us know it will take an hour to an hour and a half to replace, ours took an hour and half. We choose shop due to extreme cold temperatures.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

Safelite Team

02/05/19

Thanks for sharing, Pamela. We apologize if you were not given an estimated service time. On average, most replacements take about 90 minutes. This would be right in line with the amount of time it took to replace yours. Please know, your feedback is greatly appreciated and we apologize if you were inconvenienced in any way.

SHANTRELLA

01/31/19

Very Pleased

I was very pleased with the service I received from SafeLite. They were very professional and courteous and made me feel really comfortable when I came into the business. Their work was excellent and they were done in such a timely manner. I truly appreciated the experience, the professionalism, and the kindness. Thank you.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

NICOLE L.

01/29/19

Windshield

I’ve had to dealings with safelite.
First went great second did not.

On SAFELITE AUTOGLASS - CUMBERLAND, MD

Safelite Team

02/01/19

We're sorry to hear that your second dealing with Safelite did not goes as expected. Please feel free to reach out to our Customer Care team to discuss your concerns. We'll be happy to assist you in any way we can.

Monday - Saturday:	8:00 AM - 5:00 PM
Sunday:	Closed

Cumberland, MD

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Windshield Repair and Replacement in Cumberland, MD

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