Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Work Technician Experience Tech Windshield
Safelite Staff Installer Repair Use Price
Problems Appointment Looks Process Window Replacement
Quality Recommend Glass Fixed Guy Results
Service Work Technician
Experience Tech Windshield
1822 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick & Great Service!
What impressed me the most is that my front window was repaired and recalibrated in such a short amount of time then what was quoted to me. I dropped my car off went to go get something to eat with my boyfriend. When we returned about an hour later everything was done! My registration sticker and parking sticker for my apartment was put back exactly the way it was. It was like nothing had happened. The customer service was excellent as well. They have everything figured out. Safelite worked with my car insurance, and I saved money. I also have a warranty with them just in case it all happens again. I hope that it doesn't, but I know the process if there is a repeat. I enjoyed my repair experience.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
2003 Range Rover
Great service at a great price. The tech doing my work was outstanding in all areas.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fixing the crack
Great job. On time. Very polite. Only question is, why didn’t crack disappear like the last time you guys fixed my windshield? Other then that...good job.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Pit fixed
Received a gravel pit on trip to Kansas! Had Safelite stabilize the pit to extend life of windshield. They were prompt and did an excellent job! I recommend them and would use them again!
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Poor Front Desk - Honest Technical Staff
I was impressed by the honesty of the Tony the technician at the Plano Store, who wanted to make sure I got the correct OEM non-embellished windshield installed. But the front desk staff had no clue: How long would the repair would take, whether the windshield glass was replaced or why not; no flexibility in rescheduling the appointment; no verification could be done ahead of time if the correct glass is in stock prior to next appointment.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The only thing I noticed
The only thing I noticed was that my dash board was left dirty.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very friendly, great service
The staff was great! I had an appointment scheduled and they sent me reminder the day before, the window tech was informative and detailed and they completed the job within the time frame given. Would highly recommend!
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
$900 of damage to fix their work
Do you dealership had to replace a sensor after the windshield replacement .
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
We're very sorry if your vehicle was damaged during service. We know our technicians are human and are going to make some mistakes. For this reason, we do provide a national guarantee on our workmanship. We only ask that we are given the chance to make it right. If you would like to speak further about your concerns, please contact our customer care team at 866-212-5457. We look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I will continue to be
I will continue to be a Safelite customer as my representative was courteous, prompt, and knowledgeable.
On SAFELITE AUTOGLASS - DALLAS-FT.WO,TX
Loading...
