The staff was accommodating, courteous and polite. I was welcomed to Safelite, taken care of efficiently and professionally. Oh, and the work was great!

A hail storm wrecked my rear windshield. Took it to Safelite and they replaced it fairly quickly with a scheduled appointment.

Just one minor thing that stopped from me from giving it excellent scores across the board. There were still small bits of window shards in rear that kept on sliding in back. Wished they did a better job of vacuuming.

Some problem accessing my actual insurance information. Other than that there were no problems. The staff was very courteous and the manager was particularly helpful.

Was in and out in 15 minutes. At initial look, was told 45 minutes, so very happy to have been done in 15!

Surprised how quickly and easily that I was able to schedule an appt. online! The service tech was knowledgeable, friendly, and the work appears to be more than satisfactory. (Windshield replaced less than two weeks ago.) I was very pleased with overall experience and would definitely recommend to others. (If any unforeseen problems occur, I will provide an updated review ((-:

They were excellent. Quick work and very nice. The address they gave me, however, took me to an entirely different location. I ended up typing in safelight auto glass into my gps to find it.

I really appreciated your employee, Brady took his lunch hour to pick up my car to the shop because I couldn't get out of work to do it. That was out of his break time and I didn't expect that, I am very please. And the work on my window looks s pretty. Thank you for the great work and extra care of your client. I will sure tell my friends.

I arrived for my appointment and waited for 20 minutes just to be told that my windshield was in a warehouse in the metroplex and not at the service center. This is unacceptable especially since I got a confirmation email the day prior stating that everything was ready to go for my appointment. I had to reschedule but then learned that they could not calibrate my windshield sensors due to a software glitch. I was informed that it was a glitch when my insurance agent called safelite. The technician just said they can’t with no explanation. I finally got the windshield installed and had to take it to the dealer for sensor calibration. It was a hassle! The only reason I’m giving two stars was because the technician that came to the house was very friendly and did a great job. His name was Allen and I hope he gets positive feedback from this review.