Dorchester, MA

excellent service done quickly!

I’m still amazed! I called to have a window replaced and it was the easiest process I’ve ever been through for vehicle service! Especially involving my insurance company! I figured I’d have to jump through hoops, answer a million questions or at least have some type of co-pay! None of that was true!!! When I called safelite “Steve” answered the phone. We had a quick conversation then I was scheduled for service. When I showed up for my appointment Steve asked for my keys and said he would be done shortly! I assume Steve is the manager or the owner of the local shop because he alone helped me from start to finish. He was the office staff and repair tech.. you just don’t find that kind of serivce nowadays! The most amazing part is, for all of this amazing service and I never paid a penny out of my own pocket!

Great service and turn around time. I would take my car there again and again.

Every step was easy and staff were great.

After my front windshield was installed I get an issue with my wiper I was back at the shop the issue was resolved on site very fast without any discussions.

Great service, friendly and the new window is great!

Hats off to Safelite in Dorchester. I broke my car window during a poor weather period in Boston - not ideal. They got me in at 9am - it was evening the night before (the break). Professional and cleaned the glass out of my car. The guy working there - forget his name - a veteran and a good guy - helped me out & even waited for me to come get the car. The only negative: there is a $15 glass disposal fee that safelite neglects to include in the online quote. Very pleased otherwise.

Quick, thorough, and generally got the job done.