East Brunswick, NJ

great work and communication

I was traveling out of state when I got a crack in my front windshield. I called my insurance to get it replaced. They forwarded me to Safelite. From the first call until the last interaction, service was fantastic. They came within the time limeys set, followed safety protocol, and were as friendly as can be! Gilberto was the serviceman that was sent out to fix the glass. He was very thorough and informative. He had the job done within the time stated and also left me instructions for aftercare. I would recommend and reuse this company again!

The installer did an ok job but was not masked at all during the entire time the worked on the car. Not acceptable.

Greater by professional, friendly employees, following all safety protocols for prevention of COVID-19. Job was finished in a little over 2 hours. I was given the option of waiting in their socially distanced waiting room; however, I chose to walk down the street a bit and go shopping at a clothing store. When I returned my car was finished, and the technician who worked on it came out to speak with me about certain guidelines for getting the windshield wet, washing the car, and if any problems like a leak occurred to call them immediately and they would make it right. Had car back over a week, and no problems have occurred. Very happy with the service.

Jarrett did an excellent job replacing the rear window. When he arrived to our home he was kind and courteous. Did a great job cleaning up the area after he completed the work. Very professional young man. Thank you satellite for hiring employees like Jarrett.

Gilbert the service Technician was nice and did a great job!

The service was excellent, courteous, and expensive. Except for a rattle when I turn on my heater/ac motor.

AJ was very professional and personable. He made sure to wear a mask, stay socially distanced and took a lot of care to clean everything spotless. It was a very hot day so I felt very bad for him to wear a mask but he had no problem with it for my sake. And he didn't even know I am immunocompromised!