Everett, WA

Timely, efficient and thorough! Thank you.

The technician arrived on time and greeted me with professionalism. The work was fast and appeared to go just as planned. I had a new windshield in no time. The best part was that I never had to leave home. We will use Safelite again and again!

Scheduling was a breeze. The technician who replaced my windshield was prompt, professional, and polite. Highly recommend Safelight.

The Safelite location in Everett was EXCELLENT. Olivia at front desk was very helpful and Nick (installer) explained process to me and answered my questions. Again EXCELLENT.
Problem I had was having to wait 90 minutes on phone to get a operator when I tried to schedule my appt and ask questions I had about OEM glass.

Stephen was prompt, communicated well with when he would be arriving. Windshield was installed excellent.

Thomas did a good job. The only complaint I have is, while Thomas was test driving my Jeep he chipped my tint on my driver side window when taking off his seat belt and never told me. To fix the tint will cost $100. I have attempted 7 times to get in touch with someone with no response. I understand this was a accident but, an accident that will cost me more money and more time that I should not have to do. PLEASE SOMEONE CONTACT ME!!!!!!

So easy! Loved having the work done at my work parking lot. So convenient and care free. Great service!

I scheduled the appointment online two weeks in advance for a Thursday afternoon. On the afternoon at about 2PM I got a call from the technician who told me that he didn't have the glass. I called their office to express my displeasure and they assured me they would get it done the next morning. The tech showed up about 9:45 an had the glass and did a good job replacing it... sort of. He said that he tried to clean it off but that condensation made it very difficult. After he left, I took a clean dry terrycloth and cleaned it which took about 10 minutes. I had also ordered replacement wipers. He substituted a blade that was two inches longer than stock - it works but it's not correct. He also left one of the old blades in the car. Overall, I was disappointed. I'm self employed and lost two days of work over this. They did give a $50 discount, so there is that... I have used Safelite in the past with good results, but this time was not good.