Everett, WA

Eli kept us informed during the morning and was able to arrive earlier than anticipated! He was very professional and careful to keep us all safe from viral contamination. He performed the windshield replacement in a timely and perfectly professional manner. He left everything spotless and in good shape! We are extremely pleased with his service and enjoying our new windshield. Thank you very much, Eli! We would be pleased to have Safelite serve us any time we need such services, if all their reps are as good as Eli!

I will never use Safelite again. I scheduled 3 cars to have windshield replacements. My truck was done the day/time they said. My other car took 3 tries to have the right parts/pieces and my SUV took 4 tries to complete properly. Excuse after excuse, no apologies/sympathy, no proactive communication. I can't blame any of this on the technicians. They were professional for the most part. Lesson learned.

They did the job quite quickly and have not had a problem with the car. They also gave me a free bottle of window cleaner.

Finished replacing our rear door glsss within an hour dropping it off. Very professional explanation and vacuum. Highly recommend. !!!!!

William arrived and was very friendly and explained everything about my scheduled appointment. He was quick and efficient.
Thank you

William did an outstanding job installing the new windshield in my Jetta.

Like some service companies, you should inspect the vehicle and have customers sign along with rep that there are no prior scratches on the hood of the engine before proceeding with repairs. I couldn't tell if the long scratch I now have came from your company. It bothers me that it's a permanent mark. I hope your policy changes to satisfy your customers.

Informed me for potential extended repair time due to cloudy weather for road security system calibration on the car. Good communication and understand what to expect. Friendly staff and technician answered my questions. Totally deserve an "excellent" rating.