Everett, MA

Safe following all the COVID regulations and service was respectful and efficient

My technician Jose was excellent.

Hi,
Scheduled a repair at the Safelite shop. Dropped off, told repair about 2 hours. Came back two hours later.. car had not been worked on. A technician, George, pulled up in his van and started/completed the repair in about 30-45 minutes. He was courteous and great. He said my car would not have gotten repaired if he did not do it when he pulled in. He went above and beyond, as his day/responsibilities were over.

Apparently, there was an issue with another repair, so my car sat. I came to the shop to avoid the extra mobile fee...but in the long run a mobile tech repaired by car.

Michael was very pleasant and extremely professional. Thanks again!

I activated my insurance, and you traced my broken windshield, but put a cracked windshield in place of the other!

I recently had my auto glass replaced at my house. The attendants showed up within the time window and wore masks, were professional and also suggested replacement window wipers. It was an overall very seamless and pleasant experience.

Great service professionals

I had the best and most courteous installer, he changed my windshield in front of my house,
and he kept me informed of every thing he was doing. He was absolutely wonderful . His customer service skills was at 100%. It was an absolute pleasure to work with him.