Flagstaff, AZ

I was on a road trip to the grand canyon and a pebble hit and cracked my windshield in New Mexico.
Stopped at a small shop saying they couldn't fix it but pointed me to the awesome folks in Flagstaff.
Made the appointment on the road for the next day in the morning and they took my car in 9am. Said it may take 2 to 3 hours but just 1 hour of enjoying a cafe close by I got a text saying my car was ready.
No hassle, no fuss, they took my insurance info when I scheduled the day before (thank goodness it was covered completely!) and had me on the road in no time!

Don't go anywhere else, these guys kick butt! :)

We got 2 cracks in our windshield driving through New Mexico - and well our next stop was in Flagstaff so we booked an appointment online - but were able to drive in and get the cracks repaired immediately - Thank you to the staff they were awesome at helping us and getting us back on the road.

The technician - was out on a mobile repair but came back to the shop to take care of our windshield immediately - that was amazing service. Also the scheduler - I think her name was Kassidy was great and really helpful as well. Thank you again.

Great customer service, quick to register and they replaced my window and wiper blades!
:)

Insurance Claim handled efficiently

Everything went as promised and the notification process was super. I knew exactly when the appointment was to occur and the technician was right on time. The installation went smoothly and took less than an hour. The windshield seems to fit fine and there is no wind noise.

Great service and very friendly and helpful personnel.

The Gentleman Robert, called and let me know when he would show up to complete the installation of my windshield, then did as he said, and replaced my windshield quickly, and professionally.

I was traveling and a rock hit my windshield in Albuquerque, New Mexico and so I set up an appointment for Gallup, New Mexico which was 192 miles away.

Things happen and we could not meet after I arrived but no worries. He called me to explain and then he went the extra mile to set this up in Flagstaff although this was not his responsibility.

We scheduled another appointment for Flagstaff, Arizona. Spent the night in hotel in Flagstaff and the next morning at 8:30AM and they had it fixed in 15 minutes.

I had previously scheduled a mobile appointment but since I was only a mile from the shop in Flagstaff I just drove over there.
The best part of all of this is how efficient and friendly everyone at Safelite was and having such a great attitude!

Great communication over the phone and everything went so smoothly. My technician was the best and the ability to speak to a real person to coordinate the appointment was a key factor of getting this done quickly and efficiently.

Thanks again to everyone who had their hand on this. Thanks for hiring such great folks!
Much Appreciated!
Catherine Smith