Forest, VA

I was very pleased with my Safelite experience. The staff finished my windshield repair in about 30 minutes, and it looks great.

My tech, John, came to my job and quickly repaired my windshield and changed my wiper blades. With the new safety protocols I didnt even have to leave the building. He called/texted to keep me informed and was friendly and professional.

Steven was excellent, very friendly and great work.

Everything went extremely smooth. This was the first time I have ever had any at home service that the technician was able to come several hours earlier than I expected. He was very professional and did an outstanding job.

I had a good experience. I chose to wait for my vehicle and the location was perfect for waiting. I was able to walk to a local restaurant which helped the wait go by fast. My vehicle only took 2 hours when they predicted 2.5 so that was nice. The people were nice and the waiting room was clean. When my vehicle was finished, I was given my vehicle keys, my receipt and told not to high pressure ash my windshield for 2 days. My vehicle also required calibration after the replacement and I received an email and text once this was complete. The only complaint I had is that they did not wipe down my vehicle dash to get rid of all the residue.

Very prompt, very timely, excellent communication

Had a windshield replaced. They ran over the vehicle key. Although they paid for the replacement I had to leave the vehicle at the dealer overnight, two trips and out of a vehicle for a day. Had to return the vehicle to move one of the wiper arms that was installed incorrectly. So a 2 hour windshield replacement turned into a several day repair with numerous return trips to Safelite and to the dealer.

A small object put an chip in the windshield. My insurance company recommended the local Safelite Auto Glass. Made a same day appointment. Was told it would take about 30 minutes. Thirty minutes late the service tech handed me the warranty on the windshield repair. And an awesome job. Assured me thatI it would pass inspection. Thank You.