Forest, VA

The men were very polite and efficient. The service went well. I have a new problem with the car after having the windshield put in because of other reasons the car didn't pass inspection, do you buy back windshield if I have to have the car junked?

The service technician, Kalib, did an excellent job.

I had an insurance claim for my windshield and was able to do everything online from start to finish. They gave me updates for the scheduling and the work in progress. Excellent process!!!

It took over a month to get our windshield fixed. They canceled two different times then claimed I didn’t show up for an appointment even though they had given my time slot to someone else - without the email confirmation they wouldn’t have believed they were at fault. The windshield they installed was not compatible with our vehicle so we were without cruise control, auto breaking, etc for two weeks. It was a very unpleasant experience.

Larry our service tech was very professional!
Arrived on time and did an excellent job on replacing our windshield!

Safelite came to us and quickly and efficiently replaced our windshield.

The rep who installed, is someone I’d have do it 10 out of 10 times!

First tech broke the windshield during install. Had to drive around for a week waiting for sealant to dry in order to get a replacement with a windshield that was worse than the one we started with. Second install tech left a part off of the mirror. Wife had to drive to shop to find out what it was and get it out in. Tech left debris all over dash and windshield was so filthy it looked like some tried to cook on the inside of it. If we ever need auto glass again we will definitely give some else a try.