Windshield Repair and Replacement in Forest, VA
Same-day windshield repair
Does your windshield have 3 or fewer chips smaller than 6 inches? If so, no need to schedule an appointment. Simply walk in today by 2pm to get your windshield repaired.
There are a number of restaurants along Forest Rd if customers would like to grab something to eat while they wait for their vehicle.
THIS time had a call center agent who was at best incompetent and at worst an arrogant jerk. She did everything she could to prevent me from getting the service that I needed in Lynchburg on that day as I did not want to wait giving the damage time to spread.
FINALLY, as I was about ready to hang up and forget it, she got me an appointment in the area where it was “ only available at EXACTLY the indicated time”.
An hour later I got a call from the nicest guy who was at the place for the appointment. He told me to come anytime, gave great directions, and apologized for the jerk. I felt like it was the old Safelite again.
Went to get the repair and they started almost immediately. They offered coffee and told me it might take 30 minutes where the jerk had said an hour. It took about 20 minutes. They were so nice at that Forest location and AGAIN apologized for the call center.