Roanoke, VA

Unfortunately my car took a real beating from the hail storm that hit locally. It damaged three of our vehicles and cracked my windshield. It damaged my older car so badly that the insurance company totaled it. Unfortunately that meant that I had to pay for my windshield replacement since I didn't want to surrender my car. My sister had seen this company on the internet, so I looked it up. A very efficiently set up a service call. My tech was Robert. He was professional, neat and very efficient. I also paid for the specialty product that it's supposed to help keep my windshield clean. Not only did Robert do a great job but he also clue down a seal that the hell had not to lose that is proximal to my windshield. That was not even a part of the contract. I can see out of this windshield better than I have in years. It is so clear. It was so convenient having him come to my home. The cost was reasonable. I was very comfortable with my tech. Highly recommend this service is

The wind shield looks really good. Thank you.

Prompt, very courteous and professional. Couldn’t be more pleased with service provided

Asa is a true professional at his job. Despite my truck have an ample amount of rust Asa was able to fully install my windshield and it looks awesome. Despite being slammed with work he managed to squeeze my appointment in and even stayed on the job until 10:30pm! I’ve never had an employee work so hard for so long. You all are truly blessed to have him on your team. Asa really deserves a raise without him my vacation would have never been possible. Thank him again for me.

The man who provided my service, Lawrence, was fantastic. I recieved texts and calls when he was on his way and despite the website saying it would take 90 minutes, he was done in 15-20 minutes. He was very nice and professional.

Put new one and cracked befor he was done putting it in.

One way to exceed expectations is to set them low. Which is what happened when the first Safelite specialist arrived and found out that in order for him to replace the windshield, I should first go to a body shop and have them do some welding. Which I did. I mean I brought the car to the body shop. But then the second Safelite specialist arrived in the body shop and shortly thereafter he told me over the phone that no welding job was required and that he had successfully replaced the windshield so I can pick up my car. Which I did. And I am genuinly grateful to this second specialist whose name is Asa and who apparently knows what he is doing.

It took a lot longer to get my windshield installed but tech ran into issues with wiper blade instillation which delayed the process. However, windshield is fixed and wiper blades are working.