Windshield Repair & Replacement in GEORGETOWN, SC

LOWIS

07/10/19

Unsatisfied customer

My front windshield was replaced and the automatic wipers stopped working the side molding was not replaced correctly and the hood latch open is on. And it ‘s going on two weeks and the repairs are not done.

On GLASSPRO/SAFELITE - GEORGETOWN, SC

Safelite Team

07/16/19

We're so sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.

JOANNA G.

06/18/19

They did a good job

They did a good job with my glass but broke the cover that goes to the rearview mirror. 2 of the tabs were broken. We are very honest people but they said the it wouldn't be "warranty" work because it came off before they could look at it...As if we broke it and blamed it on them. It was perfectly fine when I took it in and now it hangs off now...The right side wasnt attached the next day and I only noticed it because I was sitting in the passenger's seat. They told me to bring it in but that it would not be warranty work because the part was removed before they could look at it. So instead of driving all the way there and having them again tell me "it not covered" I will just replace it myself...so, as if it being our expense isnt bad enough, they are insinuating we broke it and are blaming on the windshield replacement. I will never have that store replace our glass again.

On GLASSPRO/SAFELITE - GEORGETOWN, SC

Safelite Team

06/25/19

At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact one of our agents at 800-800-2727.