Hamburg, NY

Great service and great time!

Very efficient and accommodating!

I would give this company a 5 star rating. The service was great. the technician was very professional and on time. It didn't take very long.

Did great job! Professional courteous would use again

Extremely quick, communication was up to date, service was top notch!

With the help of my insurance company, I scheduled a windshield replacement with Safelite. Because it was a two-week wait to book an open service date I thought that gave them plenty of time to order my windshield and have it ready on the day of my service. I arrived on the scheduled date and time to find out the windshield had not yet been delivered and it would be another week before I eventually had the replacement installed. When I checked my phone log history I found one call from Safelite but no voicemail was left and no follow calls were made.
Don't assume your parts will be there at the time of your scheduled service. call ahead to verify everything is in order before you drive 40 minutes to be disappointed.

When I finally had the repair completed the staff was excellent, the service was prompt and I was in and out fairly quickly. I was very pleased with the service I received.

Job was done fast and on time..

Excellent job. They kept us updated on the progress of the repair through out the day.