Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Experience Safelite Windshield
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Experience Safelite Windshield
528 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service, friendly customer service!
The tech called in the morning, let us know he'd be here between 2 and 3. This was nice because it was Saturday, and we wanted to be able to get out and get things done but not miss our appointment. He was here at 2:45. Done really quick! He was very nice, and even called when he was finished. I would definitely recommend Safelite.
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The service and the service
The service and the service people were great! I only have one minor complaint. They did’nt call when it was done and I was without a car all day.
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
I was there first thing in the morning and was out just over an hour. Everyone was very friendly and helpful.
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service was excellent!
Faster than they said it would be... polite, friendly staff...
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Installation went great, except one thing...
The installation was fast and the workers were really nice. However, they forgot to put my EZ Pass back on the window or even in my car. Of course, I didnt find out until I was going through the toll on the I-90. While the guys were very apologetic when I returned, this slight oversight cost me two toll charges and doubled my commute. Hopefully, this does not happen often.
On SAFELITE AUTOGLASS - HAMBURG, NY
Cynthia, your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced with the service received from our team.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
windshield replacement
I initially made my appointment online and the criteria for repair vs replacement was misleading. I chose repair because it said "if crack/chip is less than 6 inches and 3 or less crack/chips" that it would fall under repair. This was not correct. I had a mobile appointment but when the technician arrived he said it had to be replaced. I was quickly rescheduled but needed to go into the shop. The wrong windshield was ordered the 1st time and I had to reschedule again.
All of the technicians were very nice and professional but it was a bit of a frustrating process.
All of the technicians were very nice and professional but it was a bit of a frustrating process.
On SAFELITE AUTOGLASS - HAMBURG, NY
We truly appreciate your business and we love to hear from our customers. We are so pleased you loved working with our team. We appreciate your patience during the process as well.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
All went great , very pleased with service from start to finish
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Everyone there was friendly,my appointment
Everyone there was friendly,my appointment was on time, the window installer takes time to talk with you,they did a good job of re-installing the inspection and registration stickers.Overall-a good experience.
On SAFELITE AUTOGLASS - HAMBURG, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Back window replacement
Dave contacted me and kept me up to date on the time he would be there instead of leaving me guessing in the large time window given. He was very nice.
On SAFELITE AUTOGLASS - HAMBURG, NY
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