Mark did a great job installing the windshield. Came to my work, installed wipers. The windshield is awesome. The service was fast, efficient and a pleasure to deal with. I wish all things went that smoothly. Mobile service is so nice!

The texts were very informative and assure me that if I any other problems will be covered under warranty I appreciate the quick response

A very professional, nice, and respectful young man came to the house. He appeared well-trained and expert in the job.

Very efficient, service person was very informative on what I needed to do afterwards

Perfect. He did a great job and was friendly and timely.

The service was fine, however, it was performed on my car, using my insurance. I called to schedule the appointment. I met and spent time with the tech while he repaired the ding in my windshield.

Although my husband and I typically drive one or the other of our two cars, each title lists my name as primary owner. My name is indicated on my insurance card, indicating I have insurance for my car.

Every time I receive correspondence from Safelite, I'm addressed as "Timothy." Timothy is my husband and had nothing whatsoever to do with this job.

Customer service matters. It contributes to the entire experience, which includes quality of service. Quality is top notch, but it's reduced to "average" when this type of oversight takes place. It's not hard ... a tiny bit of attention to detail goes a long way ... lack of it goes the other way.

Everything went well. I was surprised to find out it would take as long as it did because the website did not mention that, but it worked out fine.

I received friendly and most important quality service. My tech explained the warranty and all other relevant information very well.