On the day of my windshield replacement I dropped off my car and signed for the original quote for the repair. After leaving the shop and several hours had passed I received an email stating a quote that was $100 more than the original quote. I called the shop to inquire about the change but was instead greeted by an angry unprofessional member. The member stated that I told Safelite the incorrect glass type for my vehicle. After a 5 minute conversation of being accused of giving the wrong vehicle info I decided to take the loss and have the glass replaced. Prior to the service I insured that I told Safelite of the make, model and year of my vehicle. At that point it is the responsibility of your company to choose the correct part. Your employee was extremely rude and accusatory with out any facts of the matter. I never see myself using your service again and I will make sure to tell my colleagues and friends to avoid your service.

My repair appointment (for small impact crack in windshield) was much faster than expected. I was barely finished reading an article and the technician was done. So fast I wondered if it was a mistake!

Service was on time and as expected, but Safelite should become certified to replace the inspection stickers on the windshield.

Our replacement was done in a timely manner and everyone was very friendly.

They are professional, they do excellent work and I never had a problem with my window since

Felicia was very friendly and the service was very prompt. We couldn't be happier

Great service, fast and quality work

Staff was very informative , efficient. I given an appointment in a timely manner. Great job