Toni T.@ToniLeighMc- REVIEWS
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Service Work Staff Safelite Technician Experience
Windshield Tech Price Problems Installer Quality
Glass Appointment Repair Car Use Results
Representative Process Person Looks Recommend Replacement
Service Work Staff
Safelite Technician Experience
791 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Always Delivers!
We've used Safelight in Oregon, Washington and now Hawaii! They are always prompt, efficient and the mobile service is great!
On SAFELITE AUTOGLASS - HONOLULU, HI
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
Everyone was great. The receptionist I made the appointment with gave very helpful information. She was friendly as was the receptionist that greeted me on the day of the appointment. The technician was knowledgeable and friendly. He gave me helpful information prior to the service and didn’t pressure me to make a decision right away. The job was well done and in a timely manner.
On SAFELITE AUTOGLASS - HONOLULU, HI
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Administration and communication was great.
Administration and communication was great. Easy booking process. Unfortunately some issues with the rain sensor pad has bubbles visible, (was told this is normal and ok because the sensor still works, however It detracts from the look of the screen)the wiper arms were put back the wrong way and almost snapped when used and the new wiper blades I had paid for had not been installed. The mechanical/technical aspect let down the efficiency and good service from the administrative side of the process. Unfortunately not a happy customer.
On SAFELITE AUTOGLASS - HONOLULU, HI
It is very unfortunate you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Second service with Safelite
I have GEICO auto insurance, and they recommend the use of Safelite Auto Glass. Scheduling their service can be done off of the GEICO app. They did a chip repair and 2 windshield replacements on my Toyota Tacoma and Audi Q7. They're technicians are very professional and prompt. They call you to keep you updated on their arrival. The job is also done quicker than I would expect. The fact that they come to your residence is also a plus.
On SAFELITE AUTOGLASS - HONOLULU, HI
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
What the ....?
I bought a new van and only had it for 5 days. I was on the freeway and a truck passed in front of me and kicked up a stone to my windshield. The hit was hard but the crack was about the size of a silver dollar. I filed a claim the same day and Safelite came the following day to do a terrific job on my windshield. I can't even see the crack in the glass. Thanks Safelite!!!
On SAFELITE AUTOGLASS - HONOLULU, HI
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick, Easy and Professional
Safelite did a great job replacing my rear windshield. They were very professional and easy to work with.
On SAFELITE AUTOGLASS - HONOLULU, HI
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Newly installed Glass
The newly installed glass had a scratch on it and the Tech said he would be back to replace. Still waiting for appointment call.
On SAFELITE AUTOGLASS - HONOLULU, HI
We apologize for the delay and for any inconveniences you have experienced. Please reach out to our customer care team at 800-800-2727 for further assistance. We want to help make sure you are taken care of promptly.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great friendly, fast, & efficient
Great friendly, fast, & efficient service!
On SAFELITE AUTOGLASS - HONOLULU, HI
5 star rating
Window Repair - Maui, HI (Mobile Service)
Jason was wonderful and very professional! He called me 30 minutes prior to arriving at my location as a heads up, and then when he got here he was on point with replacing my window. It took him under 30 minutes to replace it and when I saw it, it looked like it was never broken into from the beginning! Jason was very kind and open, and his professionalism was amazing. Thank you so much!
On SAFELITE AUTOGLASS - HONOLULU, HI
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