I had to have a back windshield replaced on a brand new car. My Safe lite Technician, Randy, called me the morning of my appointment to see if he could come sooner....Absolutely!! He was very prompt and on time, he explained everything that he was doing and why. Within an hour of him being there, I had a brand new back windshield. He was very detailed to cleaning up the broken class in my garage and in my vehicle. Very professional and great work ethic and attitude. He even cleaned my other windows in my vehicle for me.

On time, did a great job and was very pleasant person. The primary problem is he left behind a used paint brush. My wife could use a new one but I'll make her use that one unless ...

Every thing went well. Fast and courteous.

in regards to my windshield replacement in the Hornell, NY area..it was wonderful..i couldnt get my car to them and was going to make another appointment and the boys came to where i worked and replaced it right there!! i know what your thinking..thats what they do!! yes they do but not when its cold out..lucky for me it was allmost 50 degrees out in the middle a cold snap!!! again thank you!!!!!

was replaced in good time with cleanup also well done

The service was exceptional. I was treated respectfully by all the staff. Everything was explained quite well. The repair was done in a timely matter.

I really just wanna say how much I appreciate the team working with me and doing such an amazing job. For someone like me that works two almost full time jobs and try’s to maintain a life is always unable to change there schedule, fortunately enough with the uncontrollable event with my windshield, I truly appreciate the amazing job your company, and works have done. Betsy (my car) can look fine as she drives around town once more! Definitely a recommendatable company for sure! Also it was also really nice that the worker understood I didn’t want to be late so he met me down at my job so I could have the repairs done and still make it to work on time! Appreciated muchly by the way!

First issue was they were supposed to come to my house and repair. Someone called asking if I had a heated garage. When I filled out the repair order from insurance nothing was mentioned about heated and they told me the didn't think I would be happy with repair and a replacement would be better but I would need to co.e to their location. They said it would take about an hour, which turned out to be more like 1.5 hrs. All looked good but 2 days later I tried to clean off my windshield and no fluid came out of the squirter. turns out a piece was disconnected. It was an easy fix, but something they should have checked. My fluid level was also so low, my car warned me, I think they should pay attention to the details more.