Rochester, NY

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Store address:

900 Jefferson Rd Ste 1604
Rochester, NY 14623

Store hours:

Monday - Saturday:7:30 AM - 5:00 PM
View on map/get directions

Windshield Repair and Replacement in Rochester, NY

Windshield damage can spread quickly due to the heat of summer or cold of winter, so stop by Safelite® in Rochester, NY when chips and cracks first occur. Our windshield repairs can help prevent the spread of damage - plus, each repair carries a national warranty. The SafeTech-certified technicians at Safelite® Rochester also carry out full windshield replacement for extensive damage.

Auto Glass Services Offered:

Local tips:

Customers can grab coffee and watch TV here. There are lots of places to eat and shop nearby if you'd like to go out.

gold star gold star gold star gold star gold star

@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my awesome

Twitter AvatarToni T.@ToniLeighMc

SAFELITE AUTOGLASS - ROCHESTER,NY (04041) is rated 4.7 out of 5 by 377.
Rated 4 out of 5 by from Local branch great, call center needs help I needed windshield replaced due to large crack. temperature 20degrees F. When scheduling appointment with call center asked if I needed to bring to safelite or if it could be done at work. was told it could be done in my office parking lot. next day spoke to technician and was told adhesive would not work in the sever cold. appears appointment center needs additional training. actual repair & service was great. I did have to take it to their shop.
Date published: 2017-01-20
Rated 5 out of 5 by from Great job! I had a problem they helped me figure out what to do and when the weather didn't cooperate the technician helped to figure out a date where the weather look good to come out. He was quick and courteous and was great at problem solving. Thanks you safelite especially Jeff!
Date published: 2017-01-20
Rated 5 out of 5 by from Quick and easy! Great service, quick and easy to use. Would recommend to a friend
Date published: 2017-01-19
Rated 1 out of 5 by from Not the best The service itself was great but the installation was horrible. I've made 3 separate appointments to get the wind leak fixes and the problem is still there. It's to the point where I am not calling back to attempt to get it fixed again.
Date published: 2017-01-18
Rated 5 out of 5 by from Quick & Easy They came to my job, found my car and fixed my glass while I was at work. Didn't have to think about it much and relieved all the stress of taking the car to a shop and waiting for it.
Date published: 2017-01-17
Rated 3 out of 5 by from Nice installation experience poor customer service Installer did a great job and arrived on time and kept me informed. My issues were with the schedulers, and office manager. My windshield was on backorder and i had to wait 7 weeks for replacement. During that time I was given several dates the windshield was supposed to arrive. Those dates came and went, and I had to call multiple times to find out what the status was. Iasked for a outbound call to keep me in the loop with no success. I asked for the office manager to give me a call so I could discuss my concerns. She did not respond until I called in again for the 4th time.
Date published: 2017-01-12
Rated 3 out of 5 by from Good service I used them about a week ago very fast and efficient, only issue is that the rubber guard by my hood is shredded.
Date published: 2017-01-11
Rated 5 out of 5 by from Great Job! Great Job! They advised me about potential extra fees but was able to fix without additional fees that weren't covered with our glass replacement plan. Honest about what was to be expected, what we needed, and what was done. Thanks!
Date published: 2017-01-10
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