Job well done. On time and very friendly

replaced front windshield and passenger front window

Last week I had my windshield replaced by Safelite in Humble. The service was prompt and timely. The technician was knowledgeable and informative. He showed me the condition of the area around the windshield and explained the steps necessary to properly prep and finish the procedure. I was very pleased with the service.

Great service. Super nice people and very quick service.

I was driving down the freeway when a rock (or something) popped up and shattered by driver's side window. We proceeded on to the parking lot and parked and thought we would just take care of it when we got back from our little mini-vacation. However, it was nearly impossible to see out the window AND we sure did not was to try to bring it down. Our parking was covered. I decided to check out the safe-lite website. Unfortunately, there was really no way to give them all the information necessary for them to go to the parking lot by using the website. I called and explained the situation and made the appointment. The glass installer called but he did not have all of the details that I had given the girl on the phone. AND he needed the keys even though the car was unlocked. I had my daughter bring the keys to the car and the glass installer was able to repair the window at the parking lot. As a bonus, he left a pile of change on the drivers side floor that must have been either on the floor or in the door when he was cleaning up. THAT was pretty cool. The only reason that I am not giving a higher rating is because of the lack of communication between the scheduler and the glass repair guy. That could have been a real problem had he not been able to get me on the phone.

Good service. Had to drive from Houston to humble and drop off vehicle bc, no one available to come repair my truck

They did great work on my Audi A7 windshield replacement.

I wanted factory glass installed as an insurance claim. The repairman showed up to do the install with aftermarket glass. The window is coming delaminated on the driver side and, while driving, there are huge waves in the glass on the passenger side. When I turn right, the image is distorted. So instead of coming out to fix the glass, I have to schedule a warranty claim for someone to come inspect the glass and then I have to schedule a repair. It’s not even safe to drive the car with the distorted image through the glass.