Idaho Falls, ID

I scheduled a home visit to repair my F-350 window. Bryce was awesome and did a great job. Later that evening when I drive the vehicle, I could hear wind so loud I could not have a conversation in the cab with my wife sitting next to me. I called Bryce to see if he could swing by and take a look, but was unable to reach him. I stopped by the office in Idaho Falls and spoke to Doug and. Braden. After looking at it, Braden volunteered to come in early on Saturday to repair/replace my window.

The bext morning I met Braden at 6:15 am and he took out the window, cleaned it as well as the truck window frame and reset it. We took a ride together and although the noise was substantially quieter, it was still pretty noisy. Braden was able to identify a faulty trim on the window and set up an appointment to have it replaced. Bryce also called me back as soon as he was able and was apologetic for the inconvenience (although we would discover it was a faulty window rubber seal).

Although it hasn’t played out the way I imagined, I am impressed with the way I have been taken care of and have enjoyed meeting Bryce and Braden. They exemplify quality employees and are just good men.

My windshield replacement was such a flawless experience. Quick and friendly!

The customer service was amazing! Everyone was friendly and went the extra mile to help.

Awesome service and awesome technician...thank you!

Had a great experience here at Safelite. The techs were professional and friendly!

They always do a great job! I wasn’t sure my Tahoe had calibrated correctly so I stopped inane they rechecked it immediately. All is good. Thank you

The technicians at Safelight are always prompt, courteous and professional. I love that they can come to my home and replace my car windshield.

Mobile service to repair 2 front windshield chips. Brayden kept us informed about our time frame for service, was timely, professional, knowledgeable, and did a great job on our repair!