Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Work Technician Windshield Safelite Experience
Tech Staff Window Guys Car Looks
Installer Repair Use Guy Quality Man
Chip Replacement Process Appointment Crack Fixed
Service Work Technician
Windshield Safelite Experience
371 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick + Friendly
Setting up the appointment online was so quick and so easy. Dropped my car off first thing in the morning, had a call just a bit over an hour later that it was done. Everyone I worked with in the shop and office, was kind and efficient. Window looks great! Super impressed.
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
We were very satisfied with
We were very satisfied with the service. We were contacted to confirm the appointment and contacted prior to the technician leaving the store to confirm all the information. Great job with the installation.
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
We were kept informed of
We were kept informed of the work schedule and the work was completed very professionally.
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The window isn't cracked anymore
I had my window replaced. The new one isn't cracked. During replacement the tech bent my VIN plate a ton and damaged some of the plastic that is nearby but hidden by the window. The tech also left shards of glass all over the dash.
On SAFELITE AUTOGLASS - POCATELLO, ID
It is unfortunate you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Friendly, fast service!
Thank you! They were able to get me in same day service. Helpful guys working super nice and friendly
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
good job
had my side window broken out. went to safelite they patched me up so I could get home. then Zack came by the next day and did an excellent job putting in the new window. Thanks.
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Love how they come to my work
Jason is a great technician. He came to my work, took care of the chip so well I could hardly tell where it was, then cleaned my windows and vacuumed my car. How do you beat that service??
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Thanks
I really appreciate the people at Safelite. My windshield was chipped on a Friday afternoon at 4:30. I could tell that it was the kind of chip that would spread quickly. I hurried to Safelite and they had it fixed before 5. I can barely tell that it was there.
On SAFELITE AUTOGLASS - POCATELLO, ID
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not a happy camper
Had an 8 am appointment was there on time then told my insurance wasn’t going to pay for my damages, 2 or 3 phone calls later to my agent and a few more people the person I was dealing with found out I was covered then admitted they should of called my insurance company in the first place.
On SAFELITE AUTOGLASS - POCATELLO, ID
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Loading...
