It sounds like there is some confusion with our repair policy, and we hope this helps. Windshield repair warranty The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.

In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.



Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.

We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.

This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.

We are so happy you had a great experience with Safelite. We appreciate your business and we will always be here if you need anything. Have a great day!