Pocatello, ID

The technician was prompt, courteous, and professional. He even vacuumed the driver's and passenger's floors and cleaned the dash. I was totally impressed with Safelite's service!

Good quality. Excellent service.

We called two weeks in advance to schedule our appointment to have our windshield changed because we were told by Safelite on Yellowstone that if our windshield needed to be replaced again the side molding would need replaced snd this was not a normal part that is carried. This specific Safelite is the only ones that have ever done windshield repairs for us and we were traveling from Texas to Idaho on vacation and thought this would be a great time to have the repairs done. I called twice to verify they would have the correct parts and my husband called once to verify. We picked up our vehicle after the repair and the side moldings were not on. My husband is the one who went in to get the keys and the representative didn’t say anything to him, she came out and told me about it then acted like it wasn’t a bug deal. I was very upset because we were trying to be proactive and have everything in line as we were only going to be in the area for a short period of time and we knew what needed to be done because the previous manager at this location had told us. This was the worst service we have received from them. We ended up going to Teton Honda, they tracked down the molding and clips for us from Boise and Oregon then completed the repair on Friday. No one from Safelite even tried to get parts for us once they were told they were on back order. I called Safelite’s number that I scheduled the appointment through to discuss the issue and was disconnected 3 times and never received a call back.

These guys were great! They very quickly replaced my windshield, and worked with my insurance. Would definitely recommend these guys to anyone looking for good quality service with friendly and professional personnel.

My new windshield looks great! The service was completed quicker than the estimated time, as well.

Great Friendly Services.. Great communication thru texts or email

Ontime, professional and clean. Done quickly and timely.

Noel did a great job, was very friendly and super helpful in getting information off another one of my vehicles windshield so I could get it replaced with Safelite.