Irvine, CA

All of the people I encountered were wonderful and kind. I will gladly recommend this place to anyone looking for glass work

The technician that came was very nice and profesional he explained everything about the process.
But I am disappointed with the office management, it took me more than 6 weeks to replace my windshield they called me 30 minutes before my first appointment to cancel it because they realized my insurance didn’t approve it when they had more Than 3 weeks to review my claim they just canceled minutes before.
Then they told me I have to wait two more weeks to replace the windshield because they didn’t have any appointment and that I needed to drop off my vehicle I went to the their warehouse on the day they told me and when I got there they said that the technician was going to my house instead of fixing it there .
I think they need to be more organized and review every claim because they are making clients waste their time.

The tech made the experience rock! This particular technician knew more about windshields and windshield installation then one can imagine. He explained every step in the pros and cons about fixing the crack, replacing with aftermarket glass, or installing OEM original material. He was timely, efficient And polite. You would’ve thought he owned the company.

Great work and very courteous

First time user but will be a long time customer. Hopefully I don't need them again, but if I ever get another chip in my windshield, they are the guys to call. He was on time, friendly, observed COVID safety modifications, and did his job with enthusiasm. I couldn't be happier! Funny enough the same tech came about a week later to take care of my husbands car! Even funnier, my son's car needed a windshield repair about a month before mine. So, yes, we used Safelite 3 times in less than 2 months and every time exceeded or expectations.

I had a great experience with replacing my windshield and the windshield wipers. They were fast and efficient. Very professional thank you.

Was warned that the small chip crack, smaller than a dime, could become a whole windshield replacement as the windshield was already considered broken. However, the repair went well with only 2 tiny dots showing in place of the small chip crack.

Edward Came over earlier then appointment Time but called me before hand to see if that was okay which was even better .
He was knowledgeable, friendly , professional, and quick... awesome service