Toni T.@ToniLeighMc- REVIEWS
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Experience Safelite Windshield
897 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Rashad did a fabulous job of repairing a small crater in my windshield....
Arrived exactly on schedule, assessed the impact-site, explained how the repair-process would be undertaken and then completed the job / cleaned-up in ~45-mins. Couldn't wish for better service.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service, with quality product.
The tech was extremely friendly and on time. Easy service set up and communication with the tech was a breeze. Price was little high but having them come to you and have them do everything from start to finish was worth the extra dollars spent.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield not installed correctly.
Unfortunately it didn't go well although another location is performing repair warranty work and we're hoping all go well. Windshield was not sealed properly and wind leaks when driven on freeway. Also I dropped my vehicle half hour before appt and never received a call when it was ready for pick up. I went to service location 2 1/2 hours later, a half hour before closing and had to wait another 15 minutes for receipt. Huntington Beach location.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced with the service received from our team. If there are any remaining issues after the warranty appointment, please don't hesitate to contact us at 800-800-2727. Thank you for your patience.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I was very impressed with
I was very impressed with the service. The technician was very helpful and informative.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Amazing!
The damage to the windshield was repaired promptly. The chip appeared like an asterisk the size of a quarter. When it was finished, it seemed as if the damage disappeared. You have to look closely to find a trace. Amazing!
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Qiuxk & Painless
Roman stayed in communication with me. Showed up within my window and was finished within 30 minutes. He explained the type of damage I had and that this would prevent it from cracking. He was very polite, knowledgeable, and made sure I was happy.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great...
Have used Safelite only twice for a chipped window but have always had a great experience.
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
Ordered on line, had 7am appointment, arrived on time to learn that windshield still needed to shipped!
I was given a urber ride back hone and had to make other arrangements to pick up car.
Why make reservation days in advance and not be notified prior to appointment!
I was given a urber ride back hone and had to make other arrangements to pick up car.
Why make reservation days in advance and not be notified prior to appointment!
On SAFELITE AUTOGLASS - WESTMINSTER, CA
Though you did not have an ideal experience with our service, we want to thank you for sharing your comments. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team.
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not meeting your expectations.
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not meeting your expectations.
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