Jacksonville, FL

The technician was very professional and did a great job.

It took 3 appointments and 2 failed drop offs for my repair fo take place. Due to calibration needed after the glass was fixed I was told to drop off my vehicle. It was never asked nor explained with non factory wheels that Safelite could not calibrate. After I picked up my vehicle., I rescheduled and then returned again at 7:00 am, but same issue occured- no explanation of calibration would need to happen at dealership immediately following safelite repair. Safelite is known for the convenience of their service- twice I was inconvenienced due to their lack of explanation.

the tech was way early, but with warning. he was efficient, professional and timely. did a great job. very happy.

Went through insurance to fix a cracked windshield from road debris. First appointment cancelled due to short staff. Rescheduled appointment they came out and replaced the windshield. They next couple of days, there was a hard and heavy rain. I got in my car that evening. As I was turning corners, water was leaking into the car and drained on our feet, driver and passenger side. I called Safelite to have someone come fix it. She told me someone would come next day but no one called or showed up. I still have a leaking windshield.

Communication was excellent from start to finish. Work was done flawlessly. Would highly recommend.

The technician was very nice and practiced social distance wearing his mask. I did not feel uncomfortable while he was working on my vehicle. Great job!

Randy was great. He called to let me know when he would arrive and was prompt. I gave 4stars because it was the second appointment I had to make. There was a miscommunication issue with the first one.

Kirk was excellent! He was on time and efficient. My windshield looks brand new. Beautiful work.