Katy, TX

Technician was great. Did a good job, we are very happy.

Job well done, super organized and fast

Very informative. Showed up on time, and went over everything once the job was completed. Very pleased.

The appointment was made online. They handled the insurance contact. Everything went as promised. The receptionist was kind, knowledgeable and communicated all details with great professionalism. I never met the service techs but this lady offered a great first, and lasting impression of what great service Safelite offers.

Excellent service, Omar did a neat and clean job.

Am much as I would like to write a great review I cannot tell a lie. I took my vehicle to Safelite for a small windshield crack repair. After the service was complete I was disappointed to see the crack was much larger than the original crack. I was unhappy about but I agreed this would be a possibility. Less than one year later the same crack started to spread and more. I called to report the matter and give them an opportunity to resolve the issue. What I was told was they would give me a credit for what I paid out of pocket and that they could discount a new windshield for a new cost of upward $600+. This is very disturbing. What is the point of their service. Needless to say I will never use their services again and I will not and do not recommend them.

The tech came to my home and worked on my windshield. He was polite and professional. Very happy with his service.

Everything was great! The technician arrived on time and my windshield was replaced in an hours time. The work was pristine! I will continue to use Safelite in the future.