Windshield Repair and Replacement in Katy, TX
Same-day windshield repair
Does your windshield have 3 or fewer chips smaller than 6 inches? If so, no need to schedule an appointment. Simply walk in today by 2pm to get your windshield repaired.
We are located in the same building as Roberts Carpet and Fine Floors and across the freeway from Memorial Hermann Katy Hospital. There is a Costco 150 yards away.
Refreshments and snacks are available in our large waiting area.
The tech was able to get us an appointment the following week at the Katy location. Not close to us, but we’ll take it.
We all dropped off in the morning. Initially ially told the replacement would take 2 hours. After hearing nothing for 4 hours, we called to sit on hold for 30 min. Finally got through to a customer service that couldn’t give us much information on status. Called again Jan hour before closing and had the same experience.
Decided to drive to the location and luckily our truck was ready.
Poor communication and poor service, but… the window got replaced.
Front office was nice and helpful. I received texts with updates on the status of the repairs (both times). And providing Uber service to their customers is an excellent idea so we don't have to wait at the shop for hours.