I am not sure what you are paying the technician that replaced my window, but whatever he is making is not enough. The technician's name is Chance Sneed. Chance arrive on time, with one of the best attitudes towards work anyone could possess. It was a very hot day approximately, 97 degrees, and his demeanor towards work never changed. He represented your company well, I actually, stayed with him the entire time he work on my vehicle, and he would explain the step by step procedures as he was preforming them. Most people would have been annoyed, but Chance was excited to show off his talents. I ask for his card so I could have the opportunity to let his company know how well he represents Safelite AutoGlass. If the time comes again to have a windshield repair or replaced, I will be using Safelite. Thank you for sending such a wonderful ambassador, and thank you again for a great experience.