My daughter took the care in and said everyone was great! She said it took less time than they said. She was very happy with the service!

Service was quick and efficient...

I’ve had nothing but perfect experiences with all the Safelites in Fort Collins CO so I was expecting the same quality at the Denver Safelite but was disappointed overall. The employee at the front was super friendly and they finished the work in an hour. They did get my parking sticker onto my new windshield which I expressed appreciation for. When I checked out, the employee said they had done a complimentary vacuuming and window washing. I thanked him, but it was very obvious when I got out to my vehicle that neither had been done. There was also some black sealant uzzing out from the inside base of the windshield. In addition to those things, I was contacted via email that I needed to call a Safelite billing rep with my vin# because it had been written down incorrectly. I appreciated the employees friendliness but wish the technician would have been more detail oriented.

The staff were friendly and they transferred my parking sticker to my new windshield so I really appreciate both of those things. Unfortunately there was some messy black sealant on the inside of my windshield frame. The front desk employee told me they vacuumed and washed the windows, which I saw was not true when I got to my car. A couple days later, I got an email from a Safelite billing specialist who requested I call them back because the technician had written my vin# down incorrectly. Just disappointed as I’ve always had great experiences with safelite until this visit.

My boyfriend took my car in for me and there was a lot of confusion on which facility my appointment was at. He showed up to the appointment on time at 3pm and I got a phone call at 3:20pm stating we would have to reschedule. All in all, everyone was very nice and the service got done well and in a timely manner.

I set up an appointment to go into the shop they gave me a time at 3 o’clock so I set it up and then if not an hour and a half later I get a email alert saying do you want to set up your appointment so I called and they can’t get me in at 3 o’clock I need my windshield replaced I don’t understand why I had an appointment set up and then I got yanked out from under me very unprofessional very unsatisfied not going to deal with Safelite going somewhere else !

Team was professional, did great work and had me out of the shop quickly.

Windshield was replaced and installed as needed. Negative experience was that the tech called to verify if I wanted the old chrome around the windshield replaced with chrome or black, and I told him black. When I picked up the truck, the it wasn't replaced at all. Disappointed that they didn't do what they said they would do. I used to really like Safelite (have used 3 times) but the last 2 times, things haven't been done completely, so I'm leary of going back.