Lancaster, PA

Timely and professional. Worked hard to make things right. Would recommend

I am very happy with the service I received. The tech was on time and it could not have been any earlier. Thank you.

Everything went fine. The woman I spoke to at the local store was AMAZING!! She was super helpful. The only thing...they were supposed to replace my wiper blades and they didn’t. They were the ones that told me they should be replaced due to the crack in my windshield. I even applied a coupon they sent me to my order. But the wiper blades were not replaced by the tech that came.

Woke up oh no my windshield got a big Crack in it,what do I do?Called Safelite auto glass lady their told me come on in we will take care of "tute sweet" that's French ,I did and in an hour and a cup of real good coffee it was done ,looked beatiful.I and they even put in brand new wipers for me to. They did a great job,great coffee but what's more important they got really great people working their.I only have one question what kind of vacuum dI'd you use on my car the carpet haven'the looked this good since it was built.Again thank you to all of those who helped me ,you did a great job on my car (baby) and all were very profedsional. I would glad you recommend Safelite to all of my friends I Evendors would take my kids car their first ever needed.

It went great in and out. They handled insurance. Window working well

Initial contact and scheduling of replacement window went well. Tech was scheduled to make repair on site at my home. Tech unable to repair on site, stated he did not have proper tools to remove spoiler and had damaged the last one he needed to remove. Had to contact my local Ford dealer to remove spoiler and reinstall, Tech came to Ford Dealer to replace window. During installation on window Tech put a 2 inch scratch on tailgate, stated that this sometimes happens and applied primer to scratch that is still visible. Tech also reinstalled/broke the inside switch to close tailgate. Had to schedule repair with the local Ford Dealer to make repair. My major frustration is that both the Tech and Manager knew that the rear spoiler was going to be an issue before the Tech even arrived on site. Not sure why your Company would schedule a window replacement that they know they are unequipped to do.

Replacing a windshield couldn't have gone any smoother. Thanks.

It was quick and easy to set up, technician was efficient. A good experience