York, PA

The person that came to my work to fix my windshield was really nice.

Setup my appointment for a windshield replacement online. Very straight forward process. Dropped my car off a the shop the next morning, staff was very friendly. After a few hours I received a call my vehicle was finished and I could pick it up. They were very polite on the phone. Upon pickup time staff was friendly and informative about the warranty, and windshield care for the next couple days. Overall great first experience.

The gentleman that came to replace my windshield realized he forgot parts upon arrival. He laughed it off, and explained to me that they were just cosmetic and I would be fine to drive before he returned to install them. During the short drive on my lunch break, I felt like my windshield was going to blow off. Once the final parts were installed hours later, functionality of the windshield was fine. However, I had to clean the marks his suction cups left which was disappointing. Didn't seem to take much pride/ownership in the end result. Despite the poor service experience, scheduling appointments was very seamless. I chose a 2 star rating solely because the transaction with Safelite was great - just a very poor installation experience.

The service was quick and the tech did a great job.

Mike did a great job fixing my windshield. It was quality work and done efficiently.

I needed my windshield fixed last minute to pass inspection and you guys were awesome! Fixed my car in no time flat. I was able to set everything up online while at work and my hubby brought the car in and was in and out in a flash!

The East York Safelight team is amazing. They were able to get my windshield replaced quickly and gave me a great discount for being a veteran.

They came right to my house and replaced my window.