Lancaster, CA

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

Thanks for reaching out. If the new damage was caused by something striking the glass, this is not covered under our warranty. Please feel free to stop by one of our other shops to get a second opinion, or schedule a no cost follow up at mysafelite.com.

Happy to hear Micheal took great care of you.