Toni T.@ToniLeighMc- REVIEWS
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Windshield Safelite Experience
326 Reviews
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Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Looks cheap
Looks like a cheap replacement and seals not laying like they should. Left a mess inside my car and claimed to have vacuumed but didn’t. Last time one of my vehicles go here.
On SAFELITE AUTOGLASS - LONDON, KY
We're sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service and they came
Great service and they came while I was working!
On SAFELITE AUTOGLASS - LONDON, KY
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Problems with Installation - Not Resolved
New windshield and left rear door glass were installed on Fri 8/9. I was traveling and the work was done at my hotel. On Sunday I noticed that the door glass would not go up. I texted the technician that did the installation. I called him Mon morning. He said that the door glass was tight when he installed it so he sprayed some lubricant on it. He said that he could probably come back to my hotel on Tuesday. I later received a call from his manager. He asked when I would be leaving the area and headed back to Mississippi. I said Thursday. He said that I might receive a call from them Wednesday afternoon.
I never heard from them again. While driving back to Mississippi on Thursday I tried to use my windshield sprayers. They no longer work properly.
THIS IS UNACCEPTABLE. The installations were not done correctly and the London KY Safelite store had no intention of fixing the problem.
I never heard from them again. While driving back to Mississippi on Thursday I tried to use my windshield sprayers. They no longer work properly.
THIS IS UNACCEPTABLE. The installations were not done correctly and the London KY Safelite store had no intention of fixing the problem.
On SAFELITE AUTOGLASS - LONDON, KY
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact us at 866-212-5457 for further assistance.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wonderful
I had my windshield replaced. My service technician, Josh, was excellent. He was early, kind, and very careful and professional. Would definitely recommend.
On SAFELITE AUTOGLASS - LONDON, KY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Everything was done while I
Everything was done while I was at work so it was no hassle to me on that aspect .. however, it sounds like I have a Bee stuck in my dash when I’m driving due to a horrid buzzing noise coming from the new glass. I thought it would improve within a few days It has not ... Due to this is why I’m giving a poor rating .. I need a windshield that is noise free ...
On SAFELITE AUTOGLASS - LONDON, KY
Oh, goodness! We're sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
outstanding service clean facility easy
outstanding service clean facility easy access in and out was a very very pleasant experience
On SAFELITE AUTOGLASS - LONDON, KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replaced
Great job excellent service fast and courteous
On SAFELITE AUTOGLASS - LONDON, KY
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