Toni T.@ToniLeighMc- REVIEWS
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Service Work Windshield Technician Tech Safelite
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Service Work Windshield
Technician Tech Safelite
472 Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Was very good except for
Was very good except for not having my appointment the day it was scheduled.
On SAFELITE AUTOGLASS - LEXINGTON, KY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
My Experience
I met the man who would be replacing my windshield, and he was cool. I handed him my car keys and he fixed it in what seemed like less than an hour. Couldn't have been better!
On SAFELITE AUTOGLASS - LEXINGTON, KY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The windshield that was ordered
The windshield that was ordered was not the correct design, which could have been my fault. Safelite went to extremes to get the correct windshield from Louisville to insure that our truck would be back on the road promptly. Great Job!!
On SAFELITE AUTOGLASS - LEXINGTON, KY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replaced
The tech name Derek did a really good job of coming out to my job in Lexington KY to replace my windshield.
On SAFELITE AUTOGLASS - LEXINGTON, KY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Damage done to our car
Damage was done to the hood of our car! We have already started a claim with you all for the poor quality of your work! We've never had a problem with your service in the past ...until now
On SAFELITE AUTOGLASS - LEXINGTON, KY
We apologize if your vehicle was damaged during service. Unfortunately, accidents do happen. For this reason, we do provide a national guarantee on our workmanship. If our technician damages a vehicle while performing service, we'll make it right. We're thrilled you are already working with the shop to have the damage fixed, and know that our team will take great care of you. Thank you for sharing your feedback.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great customer service until there?s a problem
I was very pleased up to a point. The people I spoke with to schedule my appointment and the technician who came to install my windshield were all great. Then I noticed some issues with the fit of my windshield and have since called three times to try and get answers with very little help so far. At this point I?d have to say I?m very disappointed and don?t think I would recommend this kind of service to anyone.
On SAFELITE AUTOGLASS - LEXINGTON, KY
We're so sorry you are having this issue and would like to help. Please go to mysafelite.com to schedule a no cost follow up appointment to have your concerns addressed. We want to make it right!
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
The company communicated well about the appointment. The technician, Scott Jenkins, was prompt, courteous and professional. He helped clean up the glass mess and was fast with the install. Good job!
On SAFELITE AUTOGLASS - LEXINGTON, KY
