Los Angeles, CA

Terribly disappointed.
The trim around the windshield was not secure. It flew off a few days after replacing.
Had to schedule another appointment- waste of time. Technician has to order the trim and now a THIRD appointment is needed.
Safelight, who can keep taking off time off of work to wait for you to fix a mistake you created?

I cant get a receipt fort the work. I click on "View Receipt" and it shows expired, Can't call the service station, all FAQs are useless. And all emails are No reply.

Here's the thing. The technicians are Safelite are great. They always do a really excellent job, and they're efficient in doing their work. My problem is with the home office and the product. They installed a distorted backglass in my car, and then when they came to replace it, the replacement was the exact same brand and style, which was also distorted. And then when I called to get a third, clear backglass for the car, they never picked up the phone. So even though I think the guys in the field do a really great job, I have to give the company a bad review.

Great customer service; fast and professional workmanship.

Amazing service! Had a small crack on my windshield from a rock. I got an appointment the next day and they were able to fix it in less than 30 minutes.

The technician was on time, personable and skilled. He got the job done efficiently and without a snag. Much appreciation!

It was great service and seamless during Covid

Francisco was great! He was on time and efficient in his work. I looked on the website to see how long it would take. He was done much quicker than what I thought. I will definitely request him again. Thanks Safelight!